120 East Lake Street, Ravenna
Fri 8AM - 5PM
4.4
★★★★☆
44 reviews
“I contacted Ravenna Oil to request a quote for a potential oil furnace replacement. After reviewing my options, I decided instead to proceed with an electrical panel upgrade and cold‑climate heat pump system through Apollo Heating and Cooling.
I then contacted Ravenna Oil to request a paid pump‑out and disposal of my existing residential heating oil tank, independent of any furnace replacement. I was informed this service would not be provided because I was not replacing my heating system through their company.
Aging oil tanks present known environmental and financial risks, and responsible decommissioning is an important standalone service. Because Ravenna Oil declined to perform this work, I hired Emerald Environmental to complete the tank disposal.
Based on this experience, I would not recommend Ravenna Oil.
Update taken from 1 star to 5
You have great technicians who genuinely care about your customers and your business. I wrote this review to make the company aware of some concerning behavior involving an phone operator, because your employees rely on their jobs to support their families. I want your business to continue to succeed, even though my family has since moved away from oil.
Thank you,
Brad & Cody”