Pest Control in Rochester

“Jorge was extremely friendly, professional, and a competent technician. Explained everything. Identified pest species immediately and baited affected areas. He identified and filled foundation cracks that allowed mice to enter, then baited the basement. Mr. Kennedy and his crew are the best!Service: Ant extermination“

“i contacted them on a wednesday for a squirrel problem and matt was at my house the next morning. he assessed the problem, located the points of entry, and sealed them up. he was very helpful with explaining what happened, what needed to be done, and what to do to prevent future problems. this company is the greatest!“

“Great service staff and our little visitors are long Staff is super professional and polite. Very pleased“

“We manage a large portfolio of residential and commercial properties in WNY, lady bugs does all of our pest control work orders. Very easy to work with, they contact the tenants to set up a service send us the bill easy peasy!“

“This review is Well Deserved tho overdue! On the morning of Friday September 1st, the start of a Holiday Weekend, We discovered Hundreds of Hornets swarming in our basement ?! I have severe allergies so called around to Multiple companies to no avail, No one else would come out to help until, at the earliest, Tuesday, 5 Days!!! By late afternoon I was Super Stressed & talking to a friend about it when she said “Call the Bugman!” When I called Not Only did they say they would come 1st thing the Very Next morning on a Saturday, But Their Charge was Much more Affordable (the Other places had added a Ton of Extra charges onto their quote compared to advertised prices, Not Bugman tho!) To Top it off, (tho I was a tad nervous to see such a young guy at the door & Initially worried he wouldn’t have enough experience to be able to find the source in Such a Difficult to locate entrance as They had been going in under my patio door that has a deck surrounding it which is Enclosed so can’t see or get under easily if at all), He however Was AMAZING at the job!!!! He Took Immediate Action & Investigated the area, & Tho they were Not Active Outside that day Nor Yet that early even active inside, He Looked at the hole under the door where I said they were entering, Looked Under the deck to see if he could figure out where they went from there, Then in the basement where there Currently were No signs of activity He Pinpointed almost immediately Where he Thought they would be going by the entrance points, He Then Super Quickly Found the Spot after pealing back just a little bit of the insulation! & Boy those Hornets were Instantly Upset & Made their presence clear! In what I think was prob only a half hour time he did All that Plus SAFELY Removed the HUGE Hive, Stayed down in the basement Until he Killed Every Last hornet he saw (there were hundreds!) - & He went Beyond the Extra Mile! He Discovered in the process that my house Joist under my patio door was Rotting & Took a Video to Show me so I would be able to know exactly where that problem that needed to be addressed was & Explained to me all the indications he saw that the joist was Not Ok…Talk about going Above & Beyond!!! He had Nothing to gain by going the extra mile to help make me aware of the situation Yet he was Kind enough to do so & He Probably Saved me THOUSANDS of Dollars AS I was already looking for someone to replace my damaged patio door as Cheap as I could so I could’ve ended up paying for a patio door replacement from someone that didn’t check into the structure underneath 1st & could’ve ended up having to pay to have it done all over again once the joist Needing repaired became Evident (Which by the time I would’ve realized would’ve probably been only once it caused further damage that became evident due to even much more major structural damage & Thus huge expense!) Thanks to the Bugman I was made Aware & was able to get that Much Needed Structural issue Repaired 1st, Before getting My Patio door replaced Which I FINALLY Had installed yesterday & Finished Today! When I looked at that New door today I was Instantly Reminded of that Exceptional, Professional “Bugman” That Went Above & Beyond to help a customer! Thus What made me think about Leaving This Review Today! Thanks Again Bugman Pest Elimination! In Addition I want to give a Shout-out to the Office Staff as well! After Exhausting Myself calling around All Day (Any spare moment I had while at my own Receptionist job) & Dealing with Other pest elimination companies that were Not so Friendly Nor Very Helpful, I Had Nearly lost Hope by the time I Dialed your #, However was Pleasantly Surprised at the Difference it was when your office answered! She was Immediately Helpful, Kind, Answered All of my questions Quickly & Efficiently, Seemed Sincerely Concerned & Caring & Went out of her way to Accommodate my situation to get someone scheduled to come out ASAP! Bugman Pest Elimination, My Friend Was Right ~ You guys are really The Best“

“My experience with Ultimate Pest Control has been great from the beginning. It was during the Summer of 2021 when I first contacted Dan and Team regarding yellow jackets. Their treatment was quick, painless and the yellow jackets were gone the next day. Overall Ultimate Pest Control are very nice and professional people. I highly recommend their annual services for your pest control needs.Services: Hornet & wasp extermination“

“They helped us with a difficult pest problem which no other company was able to properly deal with. They practice real IPM and don't lie about it like most other pest companies. Customer service is great, even during this very busy time of year. It sometimes took them a day or 2 to get back to me, but they always called me back eventually when I called with concerns. Thank you to Matt for properly handling the situation, and for getting creative when treatments didn't work as expexted. Thank you to John, Danielle, Hannah, and Justin for dealing with my incessant calls and handling me with kid gloves when I had concerns. Thank you especially to John for putting up with my yelling in a very professional way. I certainly regret shouting at him, he's a really good guy and an easy person to deal with (e.g. I should not have yelled at him and only did it since I was used to sub-par service from other companies). Will definitely use Exodus again in the future for bees, ants, any pests we end up having! 5 stars!“

“Excellent, professional service conducted by professional Technician, Brian Gorton.Services: Rodent extermination“