Ambassador Home Improvement
“Ambassador just completed our entire house rebuilding, renovation and extension after a major fire damage. As everyone can see, it is beautifully done.<br><br>We chose Ambassador because it has very good online reviews as a long standing licensed GC in the Town of Oyster Bay and Gary the president impressed us with firm commitment to help get the job done in our insurance imposed timeline and our budget limit. Ambassador has a strong presence in mid Long Island with decent showrooms giving us more confidence that we can rely on. We had our architecture plan ready and Gary captured our requirements quickly right to our needs. His team also demonstrated the same military-like execution style of decisive moving forward from same day estimate, or next day adjustments, through morning command and evening done, with professional teams in and out, till all streamlined building process is firmly completed to industry standard and town codes.<br><br>The project took 9 months (including 3 non-stopping winter months while waiting for architect plan amendment on structural changes) with 3882 sqft completely redone except basement and ground level for renovation, plus outside peripherals and some foundation work. Jeffrey was assigned as our project manager and is very passionate, resourceful, responsive and friendly. He would meet me 7am (or whatever time convenient for me) to go over status and requirements as often as needed, and send me evening pictures to show progress and results. If there's any question, I can always reach him by phone and text message, and he will address issues and concerns almost immediately to responsible teams for quick action. We worked on a good faith basis and had deep mutual understanding and respect to get the project going on very well till final satisfaction from both sides. Jeffrey also stretched his effort with the team to help manage the cost so everything more or less fit our budget limit. Whatever not covered, we understand it's on our own.<br><br>As a brand-named general contractor, Ambassador hires well-known professional teams to do electrical, plumbing, and mechanical all certified work. They have solid masonry team and skillful carpenter as well to custom build everything nice and clean. They will do all their best to meet and exceed expectation to let all feel proud of the work. There were occasional unexpected factors and third-party dependencies not in our control so we chose to forgive and accommodate, yet we would still try our best to help each other to meet expectation at least. In some cases, Jeffrey himself would sacrifice his personal time and interest to fulfill his commitment. I really appreciate it. Thanks to their experiences in this type of project, all town inspections were positive and the final one was very friendly and accommodating for me the homeowner to get the CO smoothly.<br><br>That said, as a software engineer handyman, I do have very high expectation on quality and would pick a lot of details that probably only I for myself may aim 100%. Jeffrey did his best, and given the timeliness, reasonable price and overall solid quality with good result, I'm happy we hired Ambassador to deliver this great success in our case. Many thanks to Gary for his generous support to our family, and to Jeffrey for his dedication and effortless help above and beyond. I would recommend them to families with similar mindset and needs.”
