Geek Squad
“Honestly, I am delighted!These guys are super organized, they know what they are doing, and they will help you with any kind of issue with your device. My strong recommendation!Their job is not easy at all, since they have to deal with a great number of reclamations, cranky people, different characters, and absorb our negativity that we bring during our visits. Basically, they mitigate our stress.They accept both devices bought in Best Buy and those bought somewhere else.With annual membership (around $180) they will fix any kind of problem you are faced with. I think that is the best option, rather than paying a one time amount. And that is how much I paid for crashed OS on my laptop and reinstallation of the same one. In that way I am covered for another year if something else occurs. That's a great bargain, you have to admit. On top of that, they saved all of my data from the laptop, which is amazing!Windows 11, Adobe, MS Office Package...they reinstalled everything.Way to go, guys!Paperwork is also super fast, basically they just need your phone number and email.Just make sure you make an appoitment in advance by the phone.Waiting time did not exist when I was there: on Saturday afternoon I was there by myself (Northern Blvd in Queens). In and out in less than 30 minutes.And, believe it or not, they called me on Sunday evening to pick it up. My problem with the laptop was solved in 24h, truly amazing!!!Thumb up for Jamie from Geek Squad team who was super kind to me, who is a good listener, and problem solver.They are open until 8pm, but please double check business hours of Best Buy store in your area.Restrooms for customers are on premises.Plenty of parking lots in front of the building.The best way to reach Best Buy at Northern Blvd is with a car, or by using bus Q104, Q101, or R train.”
