9AM - 7PM
UPS Box, 595 Loudon Rd #111, Latham6AM - 9PM
579 Troy-Schenectady Road, Latham“This review is about the excellent customer service that I received when I stopped by the store today. I was looking for a retro refrigerator that I saw online and couldn't find at my local store. In fact, my local store told me that there were none at any Home Depot stores. I decided to stop by the Latham store anyway. There were 2 display models for sale. Zack helped me with the fridge. He dusted it down and when I realized that the second model looked better (from the front), but was missing the handles, Zack and another employee, got out their tools, took the handles off of one and screwed them on to the other. When we pulled the second one out we realized that it was badly dented in the back. I apologized to Zack for doing all of that work for nothing and he let me know that it wasn't a problem. That is what he was there for. He then proceeded to call around to see if other stores had what I was looking for and he found exactly what I was looking for at another Home Depot. I don't know if Zack, or any of the other employees who helped me today will ever see this but, for everyone else who does, this is how a store should run. This is customer service at it's BEST! Thank you“
Open 24 today
1706 Central Ave, Albany“I cannot say enough about my experience with Build Pros. They installed a new roof and repaired damaged parts of the roof. I got many estimates but Damon impressed me so much with his realistic and thorough inspection of the roof. I knew there would be no hidden costs or surprises at the end. He took pictures of all the problem areas and explained exactly how they would handle them.
My roof turned out beautifully. Damon and his crew were efficient and polite and all the issues with my roof were fixed to my satisfaction. The clean up was excellent. I would highly recommend Build Pros for anyone in need of roofing.“
8AM - 5PM
5 Elm St, Albany“Words cannot express how happy we are with our floors after Anthony and the team at Acme refinished them. We recently bought a 94-year-old house with original red oak hardwoods that had been covered by carpet for ~50 years. The green carpet padding had deteriorated/almost melted into the floor and a number of deep moisture stains had set in (see before pics attached). Acme sanded and refinished our whole house and staircase and they look nearly brand new - I almost cried when I saw them!We got a number of quotes to start and not only are Acme’s prices extremely competitive for the area, but Anthony’s professionalism and customer service is miles ahead of the other companies we spoke to. He took a positive and realistic approach from the start and very clearly laid out our options so that we could make informed decisions about color, finish, etc. We are so grateful for the life and character that Anthony and his team have breathed back into these beautiful floors and we’ll be recommending Acme far and wide!“
8:30AM - 5PM
51 Railroad Ave, Albany“Starting with our first visit to DeMar Flooring, we were greeted by Stephanie. She was extremely patient with my husband and I as we spent many weekends at the showroom looking over samples, returning samples that we were able to bring home, and picking out new samples to try out that week. She went above and beyond to search other engineered hardwood manufacturers to find us the flooring that fit our needs and wants perfectly. DeMar Flooring was also able to give recommendations on installation services. We look forward to working with Stephanie and her team again in the future.“
8AM - 3PM
134 Lincoln Ave Suite 103, Colonie“A very polite crew arrived on time to install my vinyl plank floors. The crew, led by Carlos, were efficient, clean and quiet. The floors look fantastic. I highly recommend Advanced Flooring NY Llc. Josh was a great communicator from the estimate to the scheduling. A seamless process.“
8AM - 5PM
234 Hill St, Troy“Joe to the rescue! After buying my first home, I contacted multiple flooring companies for quotes, including Joe. He was very knowledgeable, experienced, and confident in his work, and his price was on par with others. I stupidly ignored my gut though and hired another company. That company ended up botching the job THREE times, each progressively worse. I reached back out to Joe, and he got me in quickly and did a fantastic job. He answered all my questions and eased all my concerns, and came back a few times to made adjustments to thresholds, etc. I called him again after an appliance technician damaged the kitchen floor, and he came by to evaluate and did a quick fix without expecting anything in return.“
“We could not have been happier with their work. Not only the technical aspects of their work but working with them. After having our bathroom remodeled a few years ago, we realize that they were problems. Lucas and his crew came in and identified many things that were done incorrectly. It was obvious in speaking with them that they knew what they were doing.The job was done quickly, efficiently, and with a minimum amount of disruption to us. It came out beautiful and we have had no problems with the complete replacement of our shower and the tile around our tub.“
9AM - 5PM
1100 Central Ave, Albany“These guys are terrific! Was at the showroom twice, great help both times. Thomas came to the house to measure, Scott followed up with installation - both tasks went as smoothly as possible!“
11AM - 5PM
1466 US-9, Clifton Park“Very professional & caring people. Punctual, hard working men. Great results. Highly recommend.“
10AM - 6PM
242 Wolf Rd, Albany“Cannot recommend Albany Carpet Warehouse enough! We visited looking for an area rug and were amazed by all of the available choices. The staff were very friendly and helpful. Turnaround time on picking up our rug was quicker than anticipated. You cannot beat the prices that you find here, and you receive great quality products. We will be returning here for any other rugs or carpeting we may need in the future!“
9AM - 5PM
495 Campbell Ave, Troy“Great job by Nick! He was very patient with us as we decided on cabinets, countertops, vanities and backsplash. The Testo team also installed our backsplash and did an excellent job. We love our kitchen and bathrooms and highly recommend Nick and team from Testo Kitchens!“
7:30AM - 4:30PM
6 Access Rd, Albany“Quick unload. Great people. Allowed me to park overnight. Many food options and shops around.“
8AM - 4PM
4 Walker Way, Albany“Ordered a carpet through one of the big box stores and had it installed by Olympic Flooring. The men that came to the house were early (which a family with little kids) is great. They were very professional and even interacted a little with my 15 month curious son. Our room is larger that the carpet ordered and we were worried about any seems, my wife got down on the floor and after a few hours still can't find the seem. They cleaned up nicely after themselves and even vacuumed the floor. An absolutely great install, will never use any other installers.“
Closed today
342 Congress St, Troy“This business has a new owner who is as knowledgeable and as easy to work with as the previous owner. Excellent selection.“
9AM - 5PM
721 Tanner Rd, Clifton Park“Immediate response always! Excellent communication. Every time I called or sent an email I got an immediate response. Roger is very easy to do business with.“
9AM - 5PM
118 Everett Rd, Albany“I’ve worked with Ted’s exclusively designing my window treatments and floors which look amazing! Now it was time to remodel my bathroom and once again JoAnn’s designer talents captured my vision plus! Ted’s is amazing to work with, no looking for Associates to assist they just can’t do enough, I highly recommend !!!“
9AM - 6PM
158 Railroad Ave, Albany“We are extremely pleased with the purchase of our Coreluxe Island Oak waterproof luxury vinyl flooring. From assisting us in choosing just the right flooring for our townhouse to recommending the coordinating transition strips, Joe was very helpful. Joe was also accommodating when we needed to return unused items.“
8AM - 5PM
110 Railroad Ave, Albany“Best selection of flooring in the capital district. I found exactly what I was looking for. Great prices and excellent customer service.“
8AM - 5PM
10 Railroad Ave, Albany“Installers Jeff and Jeff were outstanding. They moved some heavier furniture. A terrific job was done at an affordable price. I would highly recommend them to anyone.“
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“Great service and high quality customization! I would definitely recommend them. Thanks again!“