Urgent Care near Knightdale

“I have been coming here for the past few years and I am always pleased with Dr. Caitlin Higgins attentiveness at each visit. She actually listens and does her best to accommodate any concerns. She always provides insightful responses to any health/wellness related questions and offers a very helpful professional opinion. Its so refreshing to tell that she actually cares.“

“The office was lovely, nice and clean, and smelled nice. The refreshments were a nice addition, and the staff was super friendly and quick. I liked that they sent the referral, but still suggested calling the place just in case.“

“I had a great experience and this the only place I go for urgent care. The doctors are always friendly, knowledgeable and amazing“

“Miscomminication on allergies. Had to go back, bit was then given proper description. Had to ask for anti-biotic shot for dog bite, but i was given one. Nurses great.“

“The doctor and nurses were very kind and professional. The doctor spent time listening to me and really trying to help me. I appreciate the kind support I always find here.“

“Hands down, this is the BEST urgent care I have ever been to. I have gone on several occasions and each and every time, the staff and care is beyond exceptional. I have seen Dr. Panko numerous times and his care and compassion is amazing. In a time when patients are treated as a "number" it is refreshing to know there are medical professionals out there who truly have a heart.“

“I appreciate the thoroughness and care of the nurse practitioner. All my concerns were answered and we were treated kind by all staff.“

“I had a great experience at Medfirst for my immigration medical. The staff was extremely professional and efficient—they didn’t keep me waiting long. I’d like to give a special mention to Laura, who was incredibly helpful throughout the process. Thank you, Medfist and team, for the excellent service!“

“Took my Dad in today. They saw the urgent issue, reacted quickly and took gemreat care! Much appreciated!“

“Prescriptions sent to CVS in Flowers at 5:04 pm. We arrive at CVS to pick up the medicines around 5:08 pm. CVS says the received one of two of the prescriptions. The prescription they did not receive was the muscle relaxer that would help alleviate the back pain much sooner than the steroid. Now, as the patient's care taker I was asked to have to doctor call the CVS to submit the prescription because they cannot find it in their system. Well, the urgent care closes at 5pm. I go out to my car and get the print out of the visit summary and BOTH medications are listed on the office visit. Still, CVS needs a doctor to call them. I called UNC hospital to get someone to help verify the prescription was sent. They let me know doctors handle their own verification.

1. What is the point of being a UNC group of you are individuals that handle all of their patients and paperwork by yourself?
2. I believe the doctor sent in the medicines. Technology is great when it works, but cost us all greatly when it doesn't. Fix that, please.
3. Why could you not just write a prescription on a piece of paper or call it in? I was not offered a paper copy. Now, we have to wait until 8:00 tomorrow morning when you open.

Don't worry! CVS is getting this story copy and pasted with their own feedback so we can publicly get through this nightmare and hopefully no one goes through this again. Unacceptable.

Update: UNC staff have been extremely responsive and tried to help me to the best of their ability, despite the CVS in Flowers refusing to fill the Flexiril prescription electronically to them at 5:04 pm. What I learned today is CVS is a terrible business at the Flowers location. Please do not send your prescriptions there to be filled or you will suffer dealing with the customer service over there.“