About UNC Urgent Care at Flowers
UNC Urgent Care at Flowers is highly recommended, with reviewers praising the kind and welcoming staff, from the receptionists to the doctors and technicians. The cleanliness of the facility is also noted. Patients have received efficient service for a variety of issues, including an infection, knee and leg pain, and a thumb injury, with appointments available online and little to no wait time. The save your spot option is appreciated, but it is important to remember that it is not an appointment. The care provided feels personal, with patients not feeling like just another number, and the staff is commended for genuinely caring about their patients. Many have found their visits to be quick, easy, and helpful, with some noting they received care within 10 minutes of checking in. Reviewers express their gratitude for the comforting and positive experiences they have had at this urgent care.
Dr. Jarmella Russell is an A+, 100% professional who takes great care of her patients. The staff are courteous and kind except the front desk when they loudly try to publicly shame you in front of other patients by loudly questioning you about any payments you may owe from a previous bill. It's highly unprofessional, embarrassing, and unnecessary.
Very smooth deal. I came in at 1pm and they took my info and evaluated me and there were 15 people in front of me. I was thinking a broken leg. They took.me right in processed me quickly and sent me on my way.
They were very serious about making sure my child had the interpreter set up before having us seen or even allowing the check in. The clinic was wonderfully clean and bright and situated next to a small pond. The staff was prompt and gentle with my daughter for her xray and working with the asl interpreter on tablet.