About Premier Pools & Spas | Durham
Premier Pools & Spas is a large, family-owned pool building company with over 30 years of experience. They have built more than 75,000 pools and offer nationwide buying power with personalized service. Customers appreciate the company's clear communication throughout the entire process, from design to construction. While some delays may occur, customers report that Premier Pools & Spas is upfront and honest about them. The team is known for being helpful and providing good ideas to customers. They offer pricing packages that clearly outline the cost of upgrades, making it easier for customers to make informed decisions. Ultimately, customers describe Premier Pools & Spas as a company that stands out for its quality work and commitment to customer satisfaction.
Could not be more happy with the experience from this team. I’ve been shopping for nearly 4 years and finally decided to pull the trigger late last year. From consult with Duane to the full excavation/construction process with Sam was absolutely seamless. I expected headaches and hiccups, but everything Sam told me about the process was 100% true and down to the day accurate. Could not be more pleased with the pricing, service, finished product and customer service. Truly appreciate it!!!!
Sales and design process was easy straightforward. Duane was our salesman and he did a great job explaining everything, our pool options, site layout and going over renditions with us.
We recently purchased an in-ground swimming pool and had an incredible experience working with Duane. From start to finish, he was professional, punctual, and completely transparent about the process. What really blew us away was the mock-up video he provided—it looked exactly like our house and the pool we selected, which made the decision so much easier. Duane made the entire buying process an absolute pleasure. Now we are looking forward to having our pool in by summer. If you’re looking for someone responsive and polite who truly goes the extra mile, we would highly recommend him!