Drain Express, Inc

Drain Express Inc. has been serving Chapel Hill, North Carolina, for over 20 years, specializing in residential plumbing services. The company is known for its prompt and professional approach, offering services like drain cleaning and sewer inspections. Customers appreciate the extensive experience of the staff, with many technicians having over 30 years in the industry, including the owner, who has over 40 years of plumbing knowledge and experience.

Recent reviews highlight the professionalism and expertise of the team, especially Tracy, who quickly addressed a flooding issue after a tropical storm. He was noted for being efficient and caring, with no upselling during the process. Customers were impressed by how he pumped out standing water and cleared clogged drains while also checking on other issues, showing his commitment to fixing problems thoroughly. Another technician, Dickie, was praised for ensuring that the team does the job right, maintaining clear communication and minimizing disruption.

Customers also mention the reasonable pricing and the care taken with their homes, noting that Drain Express consistently provides quality service. Additionally, the company is recognized for its honesty and integrity, offering straightforward assessments without unnecessary upselling. Overall, Drain Express is highly recommended by customers for its knowledgeable staff and commitment to customer satisfaction.