Water Heater Installation/Repair near Auburn Hills

“Great experience working with them to replace our drain and faucet. Kyle did an excellent job, and he was able to come to help us on the same day that we called.“

“Briarwood absolutely saved me. My air-conditioning condenser went out in the middle of a Michigan summer, and they had a technician at my house the same day. They gave me an incredible price, scheduled the replacement quickly, and had a full crew out just three days later to get everything back up and running.
The entire team was professional, knowledgeable, on time, and extremely thorough. They walked me through every step of the installation, answered all of my questions, and gave me honest, direct opinions instead of trying to oversell me. That kind of trust and transparency is hard to find.
They completely exceeded my expectations. My new condenser is almost whisper quiet, and my house now feels like the North Pole even in the middle of a Michigan summer.
Briarwood has now installed multiple systems for my parents, my sister, and finally my own home. That says everything. They have earned my family’s trust, and I will use and recommend them for years to come. They truly overdelivered in every possible way.“

“My AC quit working while I was installing my thermostat. Al with Andy’s Statewide was able to come out sooner than the appointed time. About an hour from when I called. He was very professional and knowledgeable and was able to resolve the issue quickly. Great job and thank you!“

“Joel was fast, professional and fun to have. We would absolutely use him again for our plumbing needs.“

“Patrick came out to check on our HVAC unit that didn’t seem to be functioning properly. I really like that NES sends a photo of the repair person along with their name before they come out. He was professional and thoroughly explained what he was doing. He did a great job and I would definitely use NES again.“

“After several days without air conditioning during one of the hottest stretches of the summer, we were relieved when Pilot Mechanical Heating & Cooling came to our rescue. They scheduled us for the very next day and even arrived earlier than expected, which was a huge relief.

Our technician was friendly, professional, and incredibly knowledgeable. He took the time to carefully diagnose the problem, explain everything in a way we could understand, and answer all of our questions. We never felt pressured or rushed. It was obvious he took pride in doing the job right, and his thoroughness gave us complete confidence that the repair had been done correctly.

In today's world, it's not always easy to find a company that combines prompt service, honesty, professionalism, and genuine customer care, but Pilot Mechanical Heating & Cooling certainly does. We truly appreciate the excellent service we received and wouldn't hesitate to recommend them to our family, friends, and neighbors. They have earned our trust and will definitely be our first call for any future heating or cooling needs.

Thank you to everyone at Pilot Mechanical Heating & Cooling for turning a very stressful situation into a positive experience.“

“Jeff was very knowledgeable and clearly explained everything he was seeing and doing. He was able to determine by running his camera through the line that our problem was not as serious as we first thought it might be. A simple snaking of the drain line had taken care of the issue.“

“Fast and reasonable. They came out the next day! Chris was great (and my dogs loved him).“

“I have always had Great Service from Chris and his team. I would highly recommend them for any of your a/c or furnace work.“

“Excellent service. Able to fix my furnace quickly. Professional and affordable. Highly recommend.“

“The owner/repair guy was very professional, courteous and he got the the job done quickly. I called and he came out the same day and diagnosed the AC issue. My AC was over 30 years old and was beyond it's serviceable life so he installed a new one just 3 days later. The entire install took only 5 hours and he did a great job. He also noticed my refrigerator was taken apart and even offered free advice to help me fix it. Overall it was a great experience and I didn't have to wait two weeks for service like all the other companies I called.Services: Installation“

“Brandon and Alex came out to my trailer in and out 5 mins very friendly helpful and fixed my problem highly recommend this company“