Nexpro Services
“Amazing Basement Renovation Done By Reliable and Professional Contractors !
After my basement flooded in mid February 2026, I called Nexpro Services in a panic requesting assistance. That same day the deployed a team to my house to mitigate the damage done to the basement. The mitigation crew worked tirelessly that day to rip up and haul out soaking carpet from my fully finished basement. They worked tirelessly until 10 pm that night until they finished hauling all the wet carpet out and had set up fans, dehumidifiers and sensors to monitor the mold and air level qualities. After getting my claim approved through my insurance company I chose to use them for my basement renovation.
Alyssa Diez, project manager for the renovation, was excellent. She texted me updates every evening and called me directly when there was a concern or she needed my input and direction. After meeting with her and explaining what I was looking for she went out of her way to research and bring me paint and flooring samples based on my input. Additionally, she researched and sent me various links and websites to look at and decide which doors, light/fan fixtures and other items I was replacing thus saving me tons of my time and based on my wants narrowing down my choices making the decision process on my end super easy. Her input, eye for design and expertise were invaluable to me. Additionally, her team, the renovation crew, were incredibly respectful of my home. They put down protective floor coverings every morning and thoroughly vacuumed and cleaned up the workspace before leaving each evening. They also made sure that my basement was sealed off from the rest of the house to minimize the noise and the dust, smells etc that came from doing the renovation. Additionally knowing there were things I wanted changed/added the team came up with great ideas and work arounds to ensure I got the basement I wanted and I couldn't be happier with the results.
In summation, from the very beginning, Alyssa Diez PM and Frank Holden Nexpro Services owner were incredibly responsive, professional and, knowledgeable. They provided a clear, detailed estimate and took the time to explain the entire process.
During the project, the crew was always on time, respectful of my property, and kept the workspace clean at the end of every day. I highly recommend Nexpro Services to anyone looking for a reliable and skilled home improvement contractor. I will definitely be using them for future projects.
Rating: 5 out of 5 Stars”
