Eyewear And Opticians near Elkridge

“Dr. Jan is very professional as well as kind and patient. I will happily return for my next exam in 2 years and recommend him highly.“

“everyone there is very nice and helpful. The doctor sees you quickly and they make the process very easy.“

“It was a great experience, everyone was nice. I got down to the root of my issue. Honest and that is what I look for, not dishonesty. Ty.“

“EDIT: I’m updating my rating from 2/5 stars to 4/5 stars due to the diligence on Ms. Renee and the staff at Affordable Optics. As I mentioned before, the women in this office have been nothing but kind to me, even when I sometimes let my frustrations get the best of me. They were honest and as helpful as they could be. They comped another pair of glasses for me (beautiful by the way), as well as a supply of contact lenses.

I really appreciate everything they’ve done and the fact that they didn’t let me slip through the cracks ♥️

Original post:
I just sat on hold the entirety of my lunch break (over 30 minutes) waiting to follow up on a pair of glasses I ordered June 4th. Today is August 22nd. According to them it’s the labs fault. Honestly though, it doesn’t matter who’s at fault. I can’t see and I really am in need of glasses. I asked for a refund for the glasses at the beginning of August, since it had been two months already, and Affordable Optics basically said they didn’t think it was fair to issue a refund if they didn’t do anything wrong. We went back and forth for about 15 minutes that day.

Well, that was 3 weeks ago. Today I give 2 stars because I can’t overlook the fact that everyone in the office is pleasant and kind, but no one takes accountability for the shortcomings of their processes. Somehow, they find a way to make this long wait for my glasses my fault or the labs fault.

There is a BIG opportunity for improvement with their organization, communication, and accountability.“

“I've been going to professional vision for years , they have great optometrist doctors and I highly recommend this business.“

“Dr. May and her staff were amazing with my 5 year old! The staff was amazing from start to finish. You could really tell they work with children really well. Dr. May is great .“

“I wasn't sure what to expect from Target for eye care. I've been wearing glasses my whole life and it seems that I often have issues with lenses being right in recent years. Well, I can't say enough about Dr. Pham. She was professional, pleasant, very knowledgeable, patient; I adjusted to my new lenses in a day. Wonderful experience all around. I'm sorry I can't remember the name of the woman who helped me pick out my sunglass frames. She was super helpful in making a choice. Thank you both so much! I will be returning.“

“Warby Parker offered an excellent range of frames from very narrow to wide. The staff are easy to work with and the price is very good compared to other companies. Plus they donate a pair of glasses for each one purchased!“

“Very inviting right from the onset. Answered all my questions with ease and knowledge. As a new patient I felt very comfortable.“

“The whole staff is wonderful and so helpful. Dr. Gromaki Lathrop is a thorough, patient, professional and knows her craft well. Thanks so much for everything!“

“⭐️⭐️⭐️⭐️⭐️
I had a great experience here! I broke my frame and they were incredibly helpful, quick, and friendly. Greta helped me and was super nice—she went above and beyond to make sure everything was taken care of. Highly recommend this place!“

“Everyone at Revolution Eyes is helpful, caring, thorough. Customer service can’t be beat. I love that they have modern equipment to determine eye needs.“

“I have been a happy & satisfied patient of Dr. Ely for over 25 years. Her professional manner in helping solve several eye situations has led me to keep coming back for excellent service and communications! She and her excellent staff always make me feel welcome and listened to! They are a top notch health provider.“

“This is the best place to get your glasses. I bought a pair of frames over two years ago. They were broken due to circumstances beyond my control. Eye Candy looked up my order and checked to see if they had any more in stock. When that didn't shoe any they contacted the manufacturer and had them shipped to the store. My daughter picked them up and brought them to a friend who was returning to Israel where I now live. Thank you so much for the awesome service.“

“Dr. Chryssa is phenomenal. Explains everything in detail and in a way you can fully understand. Also great with kids!“

“I have been bringing my oldest here as well as myself for our eye care and they are always beyond professional, warm and kind. They always work to get you the best deal. Not only that, they have incredible expertise; I was told by one of the doctors who was very thorough with my exam, that I needed to see a specialist. I did and it turns out the bump on my eye on the back of my eye diagnosed my bone cancer (chondrosarcoma) at 40 years old! She saved my life and ensured my children still had a mother!“

“Always polite, helpful, and generally amazing. I still take my family here for our glasses, even now that i am retired.“

“Tia is awesome, and this is not the first time I purchased frames from this location. She is very attentive and polite. Explained my insurance and everything in order for me to make the purchase.“

“Super patient and wonderful staff! Definitely recommended to anyone who needs new glasses.“

“Finally! I can see clearly! This is the first time in a long time I have had success with my high prescription! Quality Optical made sure they got it right... They are clearly the undisputed experts for high prescriptions like mine! I will no longer go anywhere else for my glasses .“

“It was great,I was in and out in no time. The workers were very polite, I really enjoyed my visit.“

“I had a wonderful experience! Dr. Maria Pham was a delight, and she was fun to talk to while doing my eye exams. The secretary that was there that day was also wonderful. 10/10 ❤️“

“Dr. Patel and the staff have been very professional. I went to get an eye exam for my eyeglasses (which I bought elsewhere that was a little cheaper online). I later returned in the next calendar year for contact lenses. Dr. Patel has been very patient trying to figure out which contact lenses will work the best for me. I am satisfied thus far.“