It Services And Computer Repair near Jamaica Plain

“I was just there dropping off some electronics. Tim seemed preoccupied, if not inattentive, but he said it was a little hectic. I am glad that they are there, as I have much more items to give!! I also left my flyers, if they needed some part-time assistance.“

“Great guys. They evaluated my laptop at no charge. It ended up not worth repairing. They offered a refurbished one that I declined. Very soft sell, zero pressure, and still didn't charge for the evaluation. Highly recommend them if you have any issues.“

“Very friendly, courteous, communicated effectively, and did a great job for a great price, and very quickly, to boot! Very much recommend!“

“Excellent customer service, friendly, polite, nice and definitely very helpful to me.“

“Great customer service and they took the time to fully understand my concerns and taking them into consideration when thinking of solutions. Definitely Recommend!“

“Mike the operator i got connected with was so helpful and so patient with me throughout the process. i really appreciate his help.“

“Very reliable and easy to communicate with. They respond quickly, address issues efficiently, and always make sure everything runs smoothly. We really appreciate their professionalism and support. Highly recommended!“

“I had a battery replacement needed in my mac. Joshua and others were helpful, responsive to emails, fast and reasonably priced. I would definitely recommend and use Mac Doc again.“

“Brought in my laptop of 6+ years after accidentally spilling coffee on it (friendly reminder: keep your drinks far, far away!)
This computer holds so much sentimental value, and I was devastated. But not only did they repair the motherboard and battery—they also replaced the keyboard, fixed the hinges, and gave it a full cleaning. I literally started crying when I saw it working again. Thank you so much for your incredible work and care!“

“Had a lovely visit for PSW business review. Great to put faces to the names when I call. Nice to meet you all. Thank you, Lori / PSW“

“Our company New England Appliance switched to New Age for IT service just over a year ago and we have been very pleased with their efficient, expert service and timely advice regarding updates and upgrades. After prior experience with another company we are pleasantly surprised to get such speedy service.“

“My family is absolutely astounded not only by their performance but their efficiency and time management of our computer and when they were finished it was is we got a completely new computer and their kindness never disappoint with staffing“

“We just had our yearly review with Ed. Wow, what a difference a year makes! As a new office manager for this small but busy family medical practice, one of the items of concern for me was computer security. Coming from the corporate world, I definitely experienced shivers as I examined our equipment and security measures. America One Technologies was one of many computer companies that I reviewed. I appreciated Ed coming to our office to meet with us to see what he was going to be dealing with as we had many legacy systems that were cobbled together.We knew it was going to be a work in progress and Ed, Jesse, and Austin have worked wonders over the past year. I feel very confident in our current security level for our practice. We started at 19 and are now a 96! What a turn around! Thank you all!“

“Amazing team to work with. They repaired my Mac keyboard in less than a day, while other places quoted much longer turnaround times. Super helpful, efficient, and easy to deal with from start to finish. I’ll definitely be coming back for any future repairs or upgrades. Highly recommend!“

“Personal service that is consistently prompt, thorough and informed - follow through and follow up are exemplary!“

“Michelle is AWESOME. She was able to quickly figure out what was wrong with my laptop, picked it up and dropped it off at my work, and repaired it quickly at a very reasonable price.“

“They are responsive, quick and reliable. Replaced a usb port on my laptop. Thank you.“

“I am giving 5 stars because service is overall excellent and communication is clear and rapid but I would like to make some suggestions to Paul.

Before going into that, I will say that my experience with Paul was very pleasant, he is positive and knowledgable and kept me in the loop with all significant developments happening with my repair. He was even kind enough to deliver the computer to my house after service was completed.

Now, one of the things that I neglected to do was ask about getting a quote. I didn't inquire about his $/hour and so I was a bit surprised to see that the service alone was $350, which is a fair price for a professional job done. However, there are also the numerous parts needed for the job which added an additional $280. Again, all mostly within reason, although the price of some components did fluctuate higher than was quoted during the updates.

I simply suggest that Paul emails/texts an itemized bill of services. When he was showing my bill he just entered numbers on a calculator while verbally explaining what each number was, which truthfully, I have already forgotten what some of the things I paid were for. I would say this is the only unprofessional part of an overall very well run service.“

“Good customer service and professionalism. The staff there is courteous and polite. I had a great experience.“

“They are the best. Quality service, easy to locate and reasonable. They found and solved my PC problem quickly.
Dennis“

“BaseZen Consulting recently purchased a license from our website, and they don’t seem like just an ordinary customer. Out of curiosity, we visited BaseZen Consulting's website and were truly impressed by their professionalism and principles of service – simple, efficient, and reassuring. If I ever encounter IT troubles, I now know who to call, even though we are Synology storage ex-support and current resellers. We feel very honored to have a top-tier IT consulting company like BaseZen Consulting as our client. For any company in the U.S. looking for reliable hosting solutions, we would highly recommend BaseZen without hesitation. ?“

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“If you run a medium size business and you're looking to outsource your IT support I would highly recommend Computer Support. They have moved most of my business network over to the cloud and it has completely elimnated my frustration with my network.“

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“I dropped off my son’s Ps5 with an overheating issue Saturday night. The Ps5 was shutting off after just 40min of playing. He fixed it in Just 2 days and now the ps5 is running with no problems.
This guy has fair prices and gets the job Done!

I also took my iPhone 13 mini to replace the battery and screen he was fast and efficient. If you need something fixed this is your guy. Good prices!“