71 Cavalier Blvd #210, Florence
Mon 8AM - 6PM
4.9
★★★★★
61 reviews
“Had to replace the roof after hail/wind damage, and dealing with insurance companies is an activity I like not at all. After engaging Jim Merrick to inspect the roof, he took impeccable notes and detailed photographs. This became incredibly important, since the insurance company sent out an inspector who essentially phoned-in the entire inspection with minimal effort and completely inaccurate results. Jim was able to counter this shoddy inspection with his own proof, and in the end, the insurance company authorized the full replacement. The communication was seamless, and I always received a timely response from Jim during the process. I spoke to the insurance company a total of one time, and after that, Merrick's business manager Greg took the ball and ran it all the way to the end zone. The roof work was done in half-a-day shortly thereafter and I could not be happier with the clean, neat edges of my roof, to say nothing of the peace-of-mind I now have with the approaching winter. End-to-end, this is a company and a process I won't hesitate to recommend, and have already done so. Jim and Greg clearly have a ton of experience dealing with the insurance side of things as well, and I cannot overstate the value of that to anyone needing to repair or replace a damaged roof.”