Urgent Care near Overland Park

“I lost the review form sent by St. Luke’s last week so here it is:
On Thanksgiving day, I was baking my 18.88 lbs of turkey while baking my first pumpkin pie with the filling from scratch. Boy, I chopped off some fingernail of fourth finger of my left hand. I was bleeding and hurt. I found out that the hospital I normally go to had only one Urgent Care open that day by dialing the same number twice. After 15 min drive the medical staff from inside told me that I needed to walk a few hundred feet to Emergency. No I didn’t want to walk over as it would cost me at least $80 to $90, so I bag her to talk to staff inside again. The answer remained the same. With much disappointment and frustration I left there to make sure my big turkey would be okay. Yes I still had one and an half hours of baking time!

Next day this wonderful urgent care which is only two minutes walk from my apt homes admitted me and provided TC with love concern as to why I didn’t look online for ways to prepare pumpkin upon knowing that I used a big transitional Chinese knife to cut off the thick skin of my pumpkin. The nurse Laura here was and so was the higher trained staff (sorry I forgot her name) since they both had taken great care of me.

Just a few min ago I walked in again to ask for a piece of finger cap as it was cost. RN Laura told me another case like mine but the cut was not as bad as mine.

I also did call the Patient Relations of the said Hospital. The lady answered the phone apologized to me for she concerned that the medical staff didn’t even look at my figure but just sent me off to ER/ED.

Whatever I do I wanted to be fair to potential patients as an advocate, especially for seniors and cancer survivors. I am part of PIVOT of the said Hospital for Cancer Research and Patients since Fall 2021 and I had Clinical Pastoral Care training at St Luke’s Hospital Summer, 2023, with Masters of Divinity Degree from Fuller Theological Seminary in Pasadena, California.“

“The staff here has been nothing short of extremely helpful in my transition back to mobility. Helping me identify my main issues and weak points post accident. Drafting personalized recovery plans and explaining to me why we are doing what we do. The knowledge and most importantly the kindness around your recovery is second to none at this facility. Dr Shawn, Ingrid, and Billy are all true professionals. 5/5“

“Excellent doctor and great staff! Independently owned practice where doctor spends more than 15 minutes with you and truly cares about your health. Dr. G is an excellent advocate for his patients and is willing to stand up to insurance companies to make sure his patients get the best care.“

“Everyone has always been extremely supportive and helpful at this location. One time the X-ray tech was actually in the waiting room with a family member and we came for an x-ray he took care of us after getting the companies permission. I will forever be grateful for this locations willingness to listen to their patients.“

“Great care, responsive nurses, and Dr. Gatz is thoughtful & takes the time to think through all questions and possibilities. You have much more success using the portal for scheduling appointments, the one area for improvement is working with the front desk via phone.“

“Impressed. Very friendly staff. Quick online check-in. They weren’t very busy when I went, which was great. The physician I saw was knowledgeable and took the time to fully assess & answer all my questions.“

“Best health care experience I have had in KC. Suad, Tricia, and Caitlin were all outstanding and professional. To say Tricia went above and beyond would be an understatement. She ran around everywhere on a busy morning getting me second, third, and fourth opinions. Very grateful for my care team, can’t say enough good things.“

“second time at this location. I was able to walk in and be seen fairly quickly. Each staff member was beyond friendly“

“A busy place but I was able to get in and out with minimal wait time. Staff was friendly and professional“

“Had a great experience. The wait time was minimal and they are able to run tests in house with quick results.“

“Efficient, friendly front desk receptionist. The nurses were very professional and attentive. Pleased with experience.“

“My wife and I had a very good experience today
From the front desk to the nurse to the Doctor and the X-ray nurse.
All very kind and understanding.
We deal with a lot of doctors, and I'm honestly blown away with the care here. Thank you from my wife and I.“

“I have had nothing but great experiences every time I have been here. The front desk is always polite and the doctors are always attentive.“