Optometrists near Whiting

“Dr. Levine and his staff are AMAZING!! The quality of care I received was superb. Dr. Levine is very thorough and his girls provide excellent customer service. - Juanita M.“

“I would give the location and Dr. Gonsalves 5 stars. I felt misled by the pricing practices described below. Optometrist - 5 stars to Dr. Gonsalves. She was on time, knew her stuff and had thoughtful answers to all of my (many) questions based on research, was kind. Highly recommend. Up-front communication re: pricing - 1 star. I intended to use my insurance (eyemed) to get prescription for contacts and glasses. After I had already gone through the exam process I was informed I could only get prescription for contacts OR glasses. If I wanted glasses prescription I'd have to pay extra. Also, if I wanted contacts I had to pay $85 for the trial contacts and follow up appointment. Even though I was getting the same contacts I've been getting for years. I would not have used this practice if I'd known I'd be nickel and dimed this way. After I got the EOB, I realized they also signed me up for the "Premium" fit and follow up which meant I had to go in for a "fitting" and for the doctor to see if my prescription was correct (it was, surprise!). When I checked my insurance if I'd gotten a "standard" fit and follow up I would get a $55 discount on the follow up instead of the $7 discount I got on the supposedly premium experience. I dont know if "standard" fit and follow up was even an option. They also made it seem like I couldn't just get the contacts without a fitting. Which is absurd given that I was getting the same contacts I've been using for years. Ordering contacts through them is also way more expensive than ordering elsewhere. I have $120 insurance coverage. For a 6 month supply I would have had to pay $50 over the $120. On EZcontacts.com I got a 6 month supply for $80 total (so insurance pays for all of it with $40 to spare). Exact same brand. Looking at the EOB I can see that insurance companies put a ton of pressure on practices by paying them almost nothing for the exam which results in practices trying to make up their expenses (and profits) elsewhere. That's bad. But this kind of "drip" gotcha pricing has lost you this customer. I feel bad for any folks on tight budgets who thought they'd only have to pay their $30 copay only to end up paying way more unplanned. Oh, almost forgot to add that after my exam and paying the $85 up front for "premium fit and follow up," they never called me to come and get the trial contacts and get my fit and follow up. I called them two months later (I was out of town for a bit) to ask what happened to my trials and the staff said they didn't know why I hadn't been notified the contacts had been waiting. There were two trial lenses per eye with the premium fit and follow up. (One that you try on in the office, the other they give you to take home).“

“Always an awesome experience with these ladies. They take really good care of their clients. My son was taught how to put in and take out his contacts in less than 30 minutes.“

“My exam with Dr. Stanis was exceptional. He took his time to explain everything and you can tell he's really passionate about his work. Mary at the front desk was very kind and took care of me. My glasses came in very quick. I would highly recommend this place!“

“We just left an appointment for my daughter and had a very pleasant experience. They were all so kind and helpful. Also very patient in helping my picky daughter find the perfect glasses.“

“Dr. Gordon is professional friendly and nice. Office staff goes out of their way to please me.“

“Today I needed an emergency eye check up. Glad they made space to see me. I was extremely worried and with anxiety. Dr. Roby put me at ease explained everything, answered all my questions without rushing me. Was professional and compassionate with my situation.I'm so grateful I found a good doctor! 5 stars!“

“The staff got me in the same day. They explained the insurance policy before I got there. Staff was very pleasant and Dr. Charmi found the problem and my eye now on the way to recovery!“

“Omg y’all when I tell u this place is so outstanding five stars isn’t good enough my daughter went here for the first time for vision therapy and all I can say is awesome!! I mean the doctor really takes care of these children she actually cares my daughter kept getting denied glasses because she can see 20/20 vision near and far but her muscles are weak and her eyes tend to wonder sometimes but this doctor doesn’t just give u glasses when u can’t see she also gives u glasses when the child don’t use both of their eyes together at the same time I have never seen my baby smile soooo big when she told her she was getting glasses it’s like her self esteem jumped to 200% I was soo happy if u need a vision center this is the one guarantee 100%%%%% I love them from the doctors to the staff very amazing people and atmospheric ❤️????“

“Very nice relaxing employees know there jobs and are very pleasant Dr. Anthony was great“

“Ran into a problem with insurance. Mark was great and helped us take care of it and my children will be getting their much needed eye glasses tomorrow! Thank you so much Mark and Longe Optical!!“

“I've been going to the Deboer brothers since I was legit a child, 11 years old. I'm 26 now. Both doctors are very through and get you in and out. I have never had issues with payment or getting an appointment. They have plenty of tenured patients like myself so I would say they are doing something right.“

“I have been a patient of Molenaar Eyecare for many years and would never consider going anywhere else. I recently had my annual visit and in addition to the excellent eye exam, I was very impressed with the Covid-19 protocols they have in place to protect their patients. I felt totally comfortable and safe throughout the entire process. I also love the new lenses and frames that I ordered. My thanks to the entire staff for such an excellent experience.“

“I went to Rosin for the first time today for an eye exam. I had the best experience! I interacted with 4 separate people and every single one of them was so kind. Honestly, it made my day!“

“Being going here for years love the service always have been very professional and I come out every year with a nice pair of glasses 5 stars excellent staff“

“I’ve been going here for about 20 years. Dr. Arquilla is a great eye doctor very patient and informative and his wife Danielle is super nice also.“

“Quality and personable service I have been going to for years and have done well with testing my eyes and made sure I received the best glasses and care .“

“Dr. Price and his staff were friendly and very professional. I feel completely satisfied and have found my new eye doctor!! And above all, I didn't have to wait a long time to be seen. Would recommend this office to others.“

“The staff is very patient with seniors and the doctor is hilarious and thoughtful. This help makes a potentially unnerving experience about vision issues that are serious less traumatic. I truly appreciate the professionalism, knowledge and ability to engage with the patients in a positive manner. There’s enough battles to fight. Your health care team should not be one of them. Keep up the good work.“

“We have been patients for years with no bad experiences. Doctor is friendly and they don't rush through appointments glasses arrived iñ about 2 weeks“

“When my daughter picked up her 1st out of glasses the nice lady made her feel so comfortable and pretty so she wasn’t nervous after that“

“Dr. Ferguson and the staff are super helpful. I even moved my Mom over to their practice. For years, I would pick glasses that I liked but didn't look good on me. Their staff is helpful, and I have started toward glasses that are the right size and look good. They helped me understand my Mom's Medicare diabetic visit and what is covered by her insurance. Over the years we had double coverage. The staff navigated and explained the pros and cons of the benefits of each plan and helped us use the most cost-effective options from each of the plans. They have fixed my kid's glasses countless times for free. They are the best.“

“I would like to say kudos I have the upmost respect for the professionalism and care and concern they gave me and I highly recommend anyone who needs Eye Care to go here my experience was a blessing“

“The receptionist Ms Destiny was able to assist me with my schedule mix up and I was able to see the Doctor. Very pleasant and went the extra mile to meet my needs. The Doctor D is very patient and explains your plan of care. Thank you“

“I love Dr. Williams he's a great optometrist and his new staff is so sweet and pleasant. I was greeted with smiles and friendly conversation while I waited to be seen. I definitely will be returning and recommending my friends and family!“