About Animo Plumbing
Reviews for Animo Plumbing
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Animo Plumbing is a trusted expert for residential and commercial plumbing needs. Customers used their service for a clogged sewer line, a heating boiler issue, and a sink leak. The team, including Zachary, Camden, and Roger, was professional, polite, and clearly knew their plumbing work. They arrived fast, even on weekends, and handled problems like a bad pressure sensor and a clogged drain in about an hour. For a water heater issue, a plumber suggested checking the current unit first to save money instead of selling a new one. The service was honest and straightforward. During a kitchen sink leak, the team showed the damaged parts, explained each step in simple terms, and made sure the pricing was understood before starting. They also took extra time to check toilets, outdoor faucets, and washer connections. For a boiler heat issue in Naperville, the team went the extra mile, offering troubleshooting over the phone and checking in over the weekend. The work was clean, professional, and stress free. Customers appreciate having a company they can count on for plumbing, sewer, drain, and boiler service, and they gladly recommend them to friends and family.
I had three plumbers come out before to help with my main line drain issue, which had been happening off and on for a while. One estimate said the whole line should be replaced, around 50 feet of pipe, with a cost close to $7,000. Then I spoke with Roger from Animo & Sons Plumbing, and he explained that only the damaged section really needed repair instead of replacing everything. It turned out roots from nearby trees had worked their way into the sewer line and caused the blockage and broken spots. They scheduled the job, arrived on time, and within a few hours they located the problem areas, cleared out the root intrusion, repaired the damaged pipe, and got everything flowing properly again. The price was far better than the earlier estimates, and I appreciated the honest approach and clear explanation of the drain repair work. Very professional, easy to talk to, and a great plumbing company to work with for sewer and drain service.
I can’t say enough good things about Animo & Sons Plumbing. Since we were not familiar with who to call, we spent hours trying to reach a plumber, but everyone else was either booked far out or did not seem interested in helping. From the first phone call, the person who answered was kind, professional, and truly ready to help with our plumbing problem. Their communication was excellent, and it took less than thirty minutes for Roger to call us back. He came out right away, arrived prepared, and handled the issue quickly. He was honest about the repair, explained the work in simple terms, and made us feel comfortable about the whole process. Our water heater was fixed fast, and the service was efficient, fair, and done with real care. It is hard to find a plumbing team that is this responsive, trustworthy, and skilled. The whole experience felt smooth from start to finish, and the customer service was just as impressive as the repair itself. We will absolutely use them again for any plumbing or water heater service and gladly recommend them to anyone needing dependable home plumbing help. 5+ stars all the way!
I was able to book my appointment online without any trouble for a non-emergency plumbing issue. The scheduling form was simple and asked clear questions so I could explain the problem, and there was a comment section to add more details about the clogged outdoor drain line. They called the day before my appointment to let me know they had an opening and could send a plumber out that evening, which was very helpful. Roger arrived on time, listened carefully to my explanation, and went over a few plumbing service options to inspect and possibly fix the drainage problem. I decided to have the line camera inspected first so we could pinpoint the cause. He quickly found the...read full review