Below are the best 7 HVAC services in Kapolei picked by BestProsInTown
“This is the BEST AC company on Island. The staff is professional and efficient. They are very respectful to customers and their property. They are led by an amazing Manager who is honest, trustworthy and honorable. I cannot say enough good things about this company.”
“8/21/26
I've been a loyal Rutan Refrigeration customer for over 10 years, since they replaced my condenser unit. Service has varied a bit depending on the technician over the years, but today's visit with Johnzen was outstanding.
My central air had stopped cooling properly, and Johmzrn came out to troubleshoot. His attention to detail was incredible — you could tell he genuinely cares about his work. He spent real time diagnosing the system, both in the attic and at the condenser, and when he wrapped up, he walked us through everything he found. It's clear this isn't just a job for him; he loves what he does. His customer service was polite, caring, and friendly the whole time.
A follow-up visit is scheduled once a part comes in, and I've already asked Sarah, the owner, to send Johnzen back out. She's also been fantastic throughout this whole process. Highly recommend this team!
Previous Review:
I have been using this company since they replaced our central air unit 3 years ago. Our home owners warranty set everything up with this specific company. A few days after a technician came to conduct my annual service I received a call from Susan the general manager. We discussed the work that the technician had conducted on our central air unit and Susan felt comfortable with scheduling a follow up appointment just to make sure everything is running properly. After speaking with Susan I agreed to the appointment. Here is my honest feedback. I haven't experienced a business owner who cares so much about customers service/experience To. To have the general manager personally follow up with me throughout the years of service is a blessing. I decided today that I will continue to use her company for my annual cleaning and maintenance and whatever else happens along the way. Susan, I pray that God will send more people to you. Both dependable and honest workers and customers to large in numbers. May He bless you with abundance in His name.”
“I needed a new roof, which meant organizing to take off and reinstall the solar panels. Family First Solar worked seamlessly with the roofing company to do this. I wanted a battery that would take away the headache of power outages so they installed Sol-Ark which has larger capacity of battery than Tesla. After installation, thorough inspection was made and the system was a go. My electric bill went from an average of $32 to $15.50. Top rating was given for this company additionally as Kevin Medeiros was knowledgeable, thorough, friendly and went above and beyond in helping me to understand the new system. He even made a special trip to inspect my water heater which I thought was not functioning well. It turned out the way electricity heats up is different from the solar water heater and I needed to understand a different system. He even had prudent suggestions about the water and pressure valves someone recommended so I don't need to install things I don't really need. I was so grateful for his professional advice and his kindness. Eventually the old hot water tank needs to be replaced, but when the time comes thanks to Kevin, I have a good plan to take care of it. This is one company I can trust to do honest work for a fair price.”
