About Pristine Air Conditioning Corp
Pristine Air Conditioning Corp. is a reputable company that provides exceptional services to its customers. The company's experienced lead service technician, along with its professional team, offers top-notch solutions for air conditioning needs. From deep cleaning to installation, Pristine Air's technicians, such as Billy, Ed, and Ryan, are thorough and take great care of customers' homes. The company's ability to overcome obstacles, such as navigating complex community associations and obtaining rebates, sets it apart from others. Additionally, Pristine Air's commitment to customer service extends beyond installation, with services like product registration and reminder notifications for maintenance. Customers praise the business for being honest, professional, and helpful, often recommending it for AC inspection, repair, or new installation. The staff is known for being punctual and explaining things clearly, such as how to set a remote or locate a breaker box. Many clients have used Pristine Air for years, appreciating its reasonable pricing and consistent quality service. With a focus on quality and customer satisfaction, Pristine Air Conditioning Corp. has earned a reputation for exceeding expectations and building lifelong relationships with its customers.
Amazing company from start to finish. Very fair and professional and committed to the best outcome for your air conditioning project. I wish all companies operated with this much commitment, support, and value. Best experience.
I worked with Lieann and Billy to replace a small unit and install a new 3-ton system, and the experience was excellent from start to finish. They're professional, clear in their communication, and upfront about scheduling. Even though they were busy, they kept us informed and offered to move us up when a cancellation opened.
The larger install was challenging because we wanted the unit mounted on a rock wall with the pipes running out from the bottom. The team had to drill through roughly 20 inches of lava rock, which isn't easy, but they handled it efficiently and cleanly. The end result looks great and works perfectly. I'm very happy with the quality of their...read full review
After 10 years my old central AC failed. The previous company I used for maintenance never mentioned anything about the severity of the rust on the old unit or the problems that could arise. I now had to research ac units, find a reputable company that was also recommended by the Hawai'i Energy website, and sort through multiple quotes which would fit in my budget. Pristine was one of the companies that I came across. They had excellent Yelp reviews and was one of the top rated companies on Hawai'i Energy. A quote was requested and Leiann made the process very easy. Billy came out and gave an in depth explanation of the work needed and recommendations for a unit. After all my research I decided to purchase a Trane unit. Leiann provided a quote which I felt was more than fair. Due to the large investment I was making, I asked for a second quote for the top of the line Trane unit. The second quote was of course higher, but I still felt it was a fair price for the unit I asked for. I went through many quotes from other businesses as well and most were in the same ballpark for comparable units. Some quotes I received were for basic units for a higher overall price than the top of the line Trane unit I was interested in. Pristine stood out due to Leiann providing the best service out of everyone to address my needs, concerns and choice of unit brand. I decided to give Pristine my business and the new unit was scheduled to be installed. The installation date was a while out but Billy and crew arrived on time. It was only a few hours before the old unit was removed and the new unit was installed. It's been over a week and the new unit functions exceptionally well. Leiann was with me all the way to explain everything and answer any of the numerous questions I had. Her response time was very prompt, professional, and courteous, both through emails and phone calls. I had a great experience using Pristine and have booked all my future ac maintenance through them as well. Central ac replacement is a huge expense and I suggest you do your research and shop around. If you decide to give Pristine your business, I highly doubt you will be disappointed.