Water Heater Installation/Repair near Winston

“So thankful for Jones and Jones plumbing! I had a serious leaky kitchen faucet, water spraying everywhere, and they were able to come out within two days to take a look at it. Although repairs weren't possible, Scott was able to temporarily fix it until a new faucet came in. Once the faucet arrived, they were able to get me on the schedule within two days. Scott had the faucet replaced within thirty minutes! So professional, honest, communicative, on time, clean... Thank you Scott and Jones & Jones plumbing!“

“Did exactly what was needed quickly and on budget. Very hlepful with other suggestions. Great experience!“

“My plumbing emergency happened after regular business hours on the weekend, and I couldn't have asked for a better experience.

Ebony in dispatch was calm, reassuring, and compassionate while processing my request. She was patient, professional, and immediately put me at ease during a stressful situation.

The initial technician arrived around 3:00 a.m. He was knowledgeable, quickly assessed the problem, and explained that additional parts were needed to complete the repair. He made a seamless handoff to the next technician, Cam(8416), who arrived later that morning. Cam(8416) confirmed everything that had been quoted, discussed additional recommendations, and completed the repairs with professionalism and expertise.

From dispatch to the technicians, the communication, knowledge, and customer service were outstanding. I am extremely pleased with the quality of the repairs and the professionalism shown throughout the entire process. I highly recommend this company.“

“The tech was polite and courteous. He was thorough when checking out my hvac.Mark done a great job and fast service.“

“Knowledgeable and fair. We had not serviced our tank during our ownership and they took care to inspect, service and repair. We highly recommend them to anyone.“

“Excellent job. I would recommend Chris and his company without reservation. Chris is a great and the cost was very reasonable ?‍♀️!“

“The company was able to bring in someone to help me address a water leak within 12 hours of me calling. Anthony with New Era Plumbing was awesome! He is personable and works with such joy. You can tell he enjoys what he does. He was knowledgeable and efficient with his work. He explained the process and needed items well.“

“Kevin & his crew do excellent work. They have been our go to plumber for years now.“

“Wonderful work ethics . Great experience. I will definitely always call them if I ever need heating and air service. Recommend this company to anyone.“

“When we had a plumbing problem, we called a lot of local plumbers. Cook actually answered the phone and had someone out that day. All but one other place I called never returned my call. Rusty was our plumber for the job and he was a friendly guy who knew what he was doing and did the job efficiently, offering tips on what to do if the problem happened again. Would totally call them again (though hope I don't have to!).“