About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a reliable and professional plumbing service in Douglasville, GA and surrounding areas. They offer a wide range of services, including fixing sump pumps, toilets, faucets, garbage disposals, water heaters, and more. Roto-Rooter is known for their expertise in drain cleaning and sewer cleaning, able to unclog drains, toilets, sinks, and sewer lines. They also specialize in water damage restoration, water cleanup, and flood service. Customers have praised the company's fast, reliable, and knowledgeable technicians, who clean up thoroughly after the job and provide excellent customer service.
My plumbing emergency happened after regular business hours on the weekend, and I couldn't have asked for a better experience.
Ebony in dispatch was calm, reassuring, and compassionate while processing my request. She was patient, professional, and immediately put me at ease during a stressful situation.
The initial technician arrived around 3:00 a.m. He was knowledgeable, quickly assessed the problem, and explained that additional parts were needed to complete the repair. He made a seamless handoff to the next technician, Cam(8416), who arrived later that morning. Cam(8416) confirmed everything that had been quoted, discussed additional recommendations,...read full review
With a major problem with all major drain lines clogged, the service was fast on a holiday weekend and excellent in detecting other problems with a very poor plumbing installation from the builder from 30 years ago. the video of the inside of the plumbing tubing was very inventive and tells the whole story about the lack of quality work by the builder. Really 10 stars. Jim Tavegia
Absolutely a great experience called them that morning and they were out by noon time got us going again absolutely a great company and the technician had the best attitude. Great job once again.