Funeral Services & Cemeteries in Punta Gorda

“Losing your mom is never easy. Planning a celebration of life, closing that chapter intensifies the pain. Eric and Carolyn not only helped provide a beautiful service for mom, but also comfort and support for me. I was dreading the day of the service for weeks. As soon as I walked in that morning I was immediately comforted. Everything was perfect, just as mom would’ve wanted. They were compassionate, sympathetic, helpful, and went above and beyond. These losses are never easy, but an experience like this will at least give me positive memories that will help me move forward. I can’t thank you all enough for all the care you took. Your compassion will stay with me always.“

“I walked in totally unprepared for what was going to happen. Still in shock of losing my wife. Alyse was very professional in her dealing with me and understanding of my confusion and needs. I really appreciate her knowledge of the situation and what I needed and wanted. This made me comfortable that all things would be taken care of. When I called back, she would always answer my questions even though we had gone over them before. I appreciate the time and service that I received. Thank you!“

“The people there are really fantastic. Very compassionate and understanding. They went above and beyond to make things as easy and convenient as possible for me . They didn’t just take care of my mother they take care of me too . From helping with the process to providing critical information after the fact . They were there every step of the way , not pushing, helping as much or as little as I requested. I couldn’t imagine having to go through that without there help .“

“This message is related to the Kim B review below. I am one of the Family Services Managers for Pet Haven. First and foremost, I am deeply sorry for this experience, and for your loss. I too lost my own kitty cat recently and he was a member of my family. This is 100% not the experience we want any of our families to have, and I’d like to make it right if I can get a hold of you and have a conversation. Secondly, the employee with which you had the concerns with is now no longer employed with us. The lady that you spoke with initially that you kindly acknowledged and gave us stars for, is our regular office manager, Sammy, who most of our customers typically deal with. She is wonderful and empathetic. Unfortunately, she was on vacation at the time that you came back to pick up your kitty.

I was only just looped into your experience, and in the process of trying to find you in our older paperwork. Because your kitty’s name isn’t mentioned in your review and I cannot see your last name, it makes it a little bit more complicated for us to find your contact details. Therefore I am hoping you see this message. If you do see this message, please reach out to us at the office so that we can try to make it right or at least offer a sincere apology. Ask for Holly or Sammy. We genuinely do care and hope to restore your trust. Is our honour to serve your family.

Holly Donahue
Managing Partner Family Services“