Pet Haven Cemetery & Crematory

This message is related to the Kim B review below. I am one of the Family Services Managers for Pet Haven. First and foremost, I am deeply sorry for this experience, and for your loss. I too lost my own kitty cat recently and he was a member of my family. This is 100% not the experience we want any of our families to have, and I’d like to make it right if I can get a hold of you and have a conversation. Secondly, the employee with which you had the concerns with is now no longer employed with us. The lady that you spoke with initially that you kindly acknowledged and gave us stars for, is our regular office manager, Sammy, who most of our customers typically deal… read full review

Samantha was so helpful and accommodating the day that our beloved furbaby unexpectedly crossed the rainbow bridge. She was incredibly kind and wonderful to work with during a less than ideal situation.

Thank you from the bottom of our hearts for caring for our boy.

I cant thank the staff enough for being there for me during a really hard time in my life. I lost my fur baby Redo this past Sunday (1/15/23) and Kathy was right there to help me with everything. The office was closed and it was later in the afternoon but she responded immediately and was happy to meet me at the office to discuss the cremation of my sweet boy. She treated me with so much care and compassion. I felt comfortable knowing my boy would be in great hands. I received my sweet boys ashes today❤ It was hard walking into that office but I was greeted with smiles and hugs. My clay paw turned out AMAZING and the Ink paw prints are beautiful. Thank you so much for… read full review