Open 24 today
635 E Marion Ave, Punta GordaOpen 24 today
1515 Tamiami Trl, Punta Gorda“My sister and I are Thankful for The ease and comfort you provided us during this very sad process. Working out the details, you made it less stressful, especially for us being from another state. We Thank you for your professionalism and compassion.“
Open 24 today
9400 Indian Spgs Cemetery, Punta Gorda“The staff of Charlotte Memorial were absolutely wonderful. They couldn't have been anymore compassionate and helpful. They go above and beyond!“
8AM - 4PM
27200 Jones Loop Rd, Punta Gorda“This message is related to the Kim B review below. I am one of the Family Services Managers for Pet Haven. First and foremost, I am deeply sorry for this experience, and for your loss. I too lost my own kitty cat recently and he was a member of my family. This is 100% not the experience we want any of our families to have, and I’d like to make it right if I can get a hold of you and have a conversation. Secondly, the employee with which you had the concerns with is now no longer employed with us. The lady that you spoke with initially that you kindly acknowledged and gave us stars for, is our regular office manager, Sammy, who most of our customers typically deal with. She is wonderful and empathetic. Unfortunately, she was on vacation at the time that you came back to pick up your kitty.
I was only just looped into your experience, and in the process of trying to find you in our older paperwork. Because your kitty’s name isn’t mentioned in your review and I cannot see your last name, it makes it a little bit more complicated for us to find your contact details. Therefore I am hoping you see this message. If you do see this message, please reach out to us at the office so that we can try to make it right or at least offer a sincere apology. Ask for Holly or Sammy. We genuinely do care and hope to restore your trust. Is our honour to serve your family.
Holly Donahue
Managing Partner Family Services“
Funeral Services And Cemeteries
Funeral Services And Cemeteries
Funeral Services And Cemeteries
Funeral Services And Cemeteries
“We met a couple times with Jeff Dickerson and he was amazing in regards to his demeanor and comprehensive knowledge in regards to personalized funeral arrangements. We are 100% sure we made the best decision for the two of us with flexibility to make future changes if needed.“