13211 Byrd Drive, Odessa
Thu 8AM - 6:30PM
4.9
★★★★★
50 reviews
“We could not be happier with our experience with Southern Closets! From the very beginning, Josh and his team were incredibly attentive, detail-oriented, and easy to work with.<br><br>The initial design was already very close to exactly what we wanted, and once they sent us the final design, they took the time to schedule a walk-through with us to go over everything and make sure there wasn’t anything we wanted to change before moving forward.<br><br>We were also in a bit of a time crunch because our existing closet racks had literally started falling off the wall. They kept that in mind when scheduling and were able to get us in much sooner than expected. Within about two weeks, our cabinets were built and installation was underway. Throughout the entire installation, the team was timely, communicative, professional, and incredibly clean. We are unbelievably happy with how the closet turned out, and I’m actually excited to start organizing it!<br><br>But what really says everything about this company happened as we were signing off on the final paperwork. One of the installers noticed that the kitchen cabinet above our refrigerator was starting to pull away from the wall. He didn’t just point it out and leave. He immediately jumped into action and fixed it for us. It had absolutely nothing to do with the work they were there to perform, and they had no obligation to fix it. They simply saw something that needed attention and took care of it. That kind of service is rare and truly above and beyond.<br><br>And somehow, they managed to top even that by bringing us a pie! Nothing says Southern hospitality quite like finishing a beautiful new closet with a lemon meringue pie.<br><br>The quality of the work was fantastic, but the level of care and customer service is what really stood out. We will absolutely be calling Southern Closets again and already can’t wait to have them back to tackle our pantries!”
