“Great service! Rick responded to a call right away. It is rare nowadays to speak with a real person, but he was right there, answered, heard what's going on with our washer, and offered some advice immediately. He then scheduled a visit the very next day. Rick was patient with our dog, Judy. We spoke of his love for Australia, and especially Sydney. He was great! he had parts in the truck, and repair was quick. He mentioned he offers discounts with a code "Tampa" - not sure the relevance, but a discount is a discount. Overall he was very knowledgeable, quick, polite. and inexpensive. I wish my appliances were to break down more often.“
“My gas water heater went on us and they were here the next day with a new one. Terrific service.“
“If you want top-notch appliance repair, call these guys! They repaired my washer without any fuss, and their prices are very reasonable. Will definitely be using them again in the future“
“I called General regarding service for our 23 yr old Viking range. (This was the 1st time this range/oven needed repairs. I called Viking customer service. I learned that General is one of only 2 appliance repair companies in CT that service Viking appliances.)I left a voice message at General. I received a return call about 1 hour later. The lady was pleasant and helpful. John came to our house about 24 hours later as scheduled. He was very knowledgeable, efficient and professional. Fortunately he had the necessary part on his truck and made the repair to the igniter system. We were prepared to have additional parts repaired given their worn appearance and age. But John told us replacing them at this time was not necessary. We are grateful for his honesty. His prices are fair. We certainly would not hesitate to call John again, and we highly recommend him. John E. Colella, No. Branford“
“I found Cliff through Costco. He is very knowledgeable and nice. He educated me on a great heat pump system (hey, heat pumps are not quite ready for prime time especially in an area that can go below 20°F). He also quoted me on an oil boiler. Costco incentives helped bring the cost down.“
Appliance Repair
Appliance Repair
Appliance Repair
Appliance Repair
Appliance Repair
Appliance Repair
“Very knowledgeable, professional and experienced. Also friendly and prepared. Excellent service all around“