About Sears Appliance Repair
Sears Appliance Repair has a long-standing reputation for providing top-notch service. With over 850,000 5-Star Reviews nationwide, their local repair technicians are dedicated to fixing appliances, regardless of where they were purchased. Same-day and next-day appointments may be available. The company repairs a wide range of appliances, including water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, and cooktops from major brands. Their technicians are known to be prompt, polite, and knowledgeable, providing accurate diagnoses and estimates before completing the repairs. However, some customers have reported long wait times for service and issues with communication. One technician, Scott, received a 5-star rating for his professionalism and quick work, repairing a dryer in under 20 minutes. With a 90-day satisfaction guarantee, customers can trust that their appliances are in good hands, though some have expressed a desire for improved communication and fewer delays.
Kevin was right on time, very professional, He didn't waste any time; he asked me what my issue was and he was able to repair the situation quite quickly. He was great! My only complaint would be Method of payment did not include cash, or check, only credit card. It would have helped me to know that ahead of time. Other than that, I would use the service again.
The tech engine's work were fine by initial email said I would have either a text, a phone call or an email as to when my window was and I would receive that. The day before that never happened. I got it on the morning of my appointment date.
Scott was very helpful. He fixed my washing machine and explained what I could do to avoid a problem in the future. I always find Sears Home Services reliable for appliance repairs.