About Bartol Heating and Cooling
Bartol Heating and Cooling is a family-owned business serving New London, Connecticut since 1948. They specialize in providing heating and cooling solutions for homes year-round. The company offers installation and service for a variety of heating systems, including gas furnaces, oil furnaces, electric furnaces, and heat pumps. They also handle central air, split level, mini split, and ductless air conditioning systems. Customers praise Bartol for their prompt and friendly service. They highlight the company's expertise, with technicians like Jeff providing knowledgeable explanations and solutions. Bartol is also known for going the extra mile for their customers, even fighting to obtain warranty coverage and parts for their clients when needed. The company's commitment to customer satisfaction, combined with their technical skills and dedication, makes them a highly recommended choice for heating and cooling needs.
I’ll be calling Bartol again when needed. Professional and on time.
Our ice machine quit working and I called Bartol for rescue.
The tech diagnosed the problem, had to order parts and showed up again to install them. Not an easy job but they did it. I highly recommend Bartol for their services.
I can’t recommend this company highly enough for their outstanding customer service. I had an emergency situation where my heater stopped working during a recent cold snap. I had the good fortune of making contact with Joe, the service manager, who returned my call within minutes. Joe immediately took charge of the situation, arrived at our place soon after, and was able to resolve the problem. He is an experienced professional and offered helpful advice on how to avoid this situation in the future. Service was prompt, efficient and professional. Bartol has come through for us several times over the years and their response time, skill and customer service (including...read full review
I'm fully recommending Bartol heating and cooling to everyone. Joe returned my call within minutes and right away, I was comfortable talking with him. My boiler was older and stopped working. Workers showed up 30 minutes later to inspect the boiler. I needed a new one. Joe was very knowledgeable and explained everything. He and his team did an excellent job replacing my boiler. I'm so appreciative of the hard work and time that you guys took to take care of my family.