Appliance Repair near Saugus

“Frank is great. He explains what caused the issue with the in-built microwave and took care to solve the root issue. Great job.“

“Kerry with JC Refrigeration set us up with a great crew of guys , Luther and Ullysis to install a new air conditioner and heater in our home. Such a great and clean job. So professional. Energy saving system. They were amazing. So satisfied. I would recommend them 100 percent. ?“

“I had an excellent experience having my high-end appliances (Sub-Zero and Wolf) installed by Best after buying them at Snyder Diamond, who recommended them. I scrolled through the reviews for this company (btw, the name is spelled wrong on Yelp... it's Installation!) and I was surprised by the other experiences people have had. This was not the case for me. I have had those kinds of experiences with installation by other companies so I appreciate the times things go well, which they did for me with Best. The installation crew... Gabino and Christian... did an excellent job, were very thorough and careful, and easy to have in the house. (Again, not my experience with other companies). Erik was great at communication (as was everyone I talked with at Best) and the company was very accommodating with my ever-changing schedule (my kitchen ended up being delayed almost two months). I would definitely use Best again for appliance installation.“

“Of course in the middle of a heat wave my AC decides to stop working. I called around to a few places who were closed or couldn't schedule anything until maybe Monday. I then called OIG and I am happy I did. Igor arrived within about 90 min. of my call and had the issue resolved within 30 min! Igor talked me throw what the issue was AND fixed and additional issue I had no idea about. Such a great guy! I HIGHLY recommend OIG and will use them again for all my HVAC needs! Thank you!“

“Great HVAC contractor! Been using them for years. Easy scheduling and great communication. Highly recommended!“

“Art is the best! Explained to me and showed me what needed repair and advised me on how to best maintain my air conditioner. Professional and knowledgeable. Thanks, Art!“

“I called Universal to repair my dishwasher door that wasn't holding it's opening due to a broken spring. I was given a time window for the next afternoon. By the end of the time window, the repairman called me to say that he was running late on the current job, but would be able to make it within 30 mins. I appreciated getting the call, as opposed to be contacted the next day. The repair was done quickly and thoroughly, with no wasted motions! Despite the lateness of the arrival, very happy with the results.“

“The technician was very efficient, very professional, helpful, nice, and very respectful so I will give a five star“