Damage Restoration in Santa Rosa

“Tony was so knowledgeable and experienced with every aspect of the service. They initially came to clean up my ducts and found out it was a bigger problem than what it seems to be. Tony sealed up all the registers and advised me what needs to be done. He could have just do the job and walk away like most of the people do nowadays, but he didn’t!Both Tony and Brett did an amazing job on my couches and dining chairs and the area rug. They look brand new.Going above and beyond to give customers the best possible service and providing accurate information is something we lack as customers from lot of services. Tony delivered with 5+++ starts. Thank you for all you do. Highly recommend!!!“

“WOW!! Esteam is the most wonderful company for all of your carpet/upholstery/rug cleaning needs!! I cannot say enough good things. I received a quote quickly over the phone followed up by a detailed email and a first customer savings added. Everyone I spoke to over the phone was extremely kind and helpful. Kyle came to perform our carpet cleaning day of, right on time, and did an INCREDIBLE job!! Aside from the beautiful carpets we get to enjoy, he was so enthusiastic, kind, knowledgeable, and you can tell that he loves his job. He is a master with cleaning carpets and the job was just superb!! I felt like I had made a friend when he left. I have an incredibly sensitive nose and could still smell a dog smell (I was warned in detail that when moisture is added it MIGHT make some odors slightly more noticeable, and we have a 9 year old lab who now gets to sleep on her bed in the room or stay off the carpet due to her older lab smells and oil in her coat. She never had an accident on the carpets, but the oil/smell of an older Labrador could be noticed by me. We’d never received a comment on it, again, I just have a heightened sense of smell). I called Esteam to see what they’d recommend me using to get rid of the smell. Instead of recommending, they explained that they would be happy to come out and perform a cleaning of that room free of charge. Talk about a company who stands behind their work! Amazing!!! We requested Kyle to come back and he smelled the carpet/area of concern with me. The smell was hard for him to detect as the carpets had dried and no moisture was in them, but he sprayed a wonderful smelling deodorizer all over the carpets and we are hopeful that it has solved our problem! He said please reach out to him should we have any concerns in the future or still smell it and he’d be happy to come back and take the next steps with us. He was so happy to return and explain in detail why the smell might’ve still been there. Again, I have a highly sensitive nose. My husband couldn’t smell it nor my parents, but I could and it just made me feel so incredibly grateful that even though Kyle didn’t really smell it, unless deep in the carpet, he still addressed all of our questions and hopefully solved the “problem” we had. I am so grateful and am a customer for life!!! We look forward to future cleanings and recommending Esteam to everyone we know!!“

“They were great! Our toilet made a mess of the bathroom, escaped to wreck the carpet and even soak into the walls, but Bobby and the team got it fixed right up. Very friendly and easy to work with. Top notch.“

“Excellent! On time, thoroughly inspected everything and worked with insurance company to get everything ready for reconstruction. Really nice people and got things done fast. Highly recommend this company for water damage in Santa Rosa. ?“

“Tech was on time, courteous and handled everything with care and professionalism. We will definitely use COIT again.“

“Our new balcony flooring looks beautiful. Carlos was always a available to answer any questions and his crew were pleasant and very easy to work with.“