Damage Restoration in Novato

“I’ve used Chem Dry of Marin for many years because they have the best service and technicians. Dog and people messes disappear! Highly recommend.“

“ChemDry came same day for my emergency. Very professional and polite and efficient!“

“When I had a failed supply line, I was told by my handyman to get water restoration ASAP. Upon googling water restoration near me, I found Dry Kings, who had very positive reviews. So I took a chance and called them on the weekend, in fact, I believe it was a Sunday night. I was impressed at the immediate answer to my call for help; they also assured me that it's going to be OK and I'll get someone out there first thing the next morning. Sure enough the emergency call representative kept their word and had a very courteous Dry Kings project manager come out the very next early morning first thing. Talk about Customer Service! In fact, my project manager, who oversaw the whole encounter was Art, who was extremely personable, respectful, professional, and got the job done in a timely manner. I'm not sure of all his teammates names, but I do remember Tong as one of his team members being also exceptionally excellent, and providing me some detailed information about my Water restoration issue independently without supervision, in a way that I could understand. As a first time solo home owner submitting the first time ever solo home insurance claim, I felt respected and supported every step of the way by Art and his team. They had extreme confidence, which put me at ease, knowing I was in safe hands. I just wanna give a shout out to Art who related to me by breaking things down in a way that was digestible. Being a first time solo home owner newbie, I asked him to spell it out to me like I'm a kindergartner t, and he sure did, which I very much appreciate and felt safe under his umbrella as he led the project. One piece of advice I would recommend, is when making a claim, make sure that you understand what your home insurance policy covers and does not cover. Long story short, if I need to water restoration again in the future (hopefully not!) that I could rely on Dry Kings to solve my problem asap!“

“Tim was not careful when removing our toilet and left scratches on our marble floor.UPDATE: Changing from 2 stars to 4 stars. Robert reached out to me to inspect the damage, and then scheduled Marin Stone Care to come out and fix it. I am very appreciative that they took care of the issue without a hassle.“