Water Heater Installation/Repair in Santa Barbara picked by BestProsInTown
“When our camper AC stopped working, Tim was able to diagnose the problem and replace it within just a few days. The entire process was very smooth and Tim made sure to keep me updated the entire time. I definitely recommend!”
“Another amazing job and service from my favorite plumbers! A simple replacement part turned into a bigger fix but they researched and found it was still all going to be covered under warranty! Thank you Coast Plumbing Solutions!!!”
“I called Lewis Plumbing for a drainage issue in my kitchen sink. When the Lewis Plumbing technician called Isaac came in, the water was passing through, just slowly. The sink was still usable. When he left, the kitchen line was blocked completely. I payed $900, and the problem was not only resolved, it magnified in proportion. I now cannot use the kitchen sink (and dishwasher) and have major repairement project on my laps. The Lewis plumber seemed to not know what he was doing. When he left, he forgot his equipment (large drain cleaner) in my shower, when I call them to take this out of my house he returned to get it, and after he left I had to screw in the drain opening myself. They charge $165 per hour, and he charged me for 4 hours work while he was in my house for little over 3 hours. Isaac also lied on the invoice claiming the kitchen drain was blocked from the beginning. Shame on you, Lewis Plumbing. It's the most overpriced plumbing company in my area, and I came to them because my HOA recommended it. Reading the reviews on Yelp I see many people had bad experiences with them. I wish I researched them before choosing this company.
An update: the company manager called and offered to send a technician at no cost to try to correct the issue. A senior technician came in and fixed the problem within an hour. He also brought back the check I gave them, and issued a new invoice, for $390, which seems very fair. The technician was super nice, and clearly very experienced. The bottom line: the company clearly stands up to its reputation, and makes amends if anything goes wrong. Frankly, I did not expect this, and am more than happy with the resolution of the situation.”
