I am so sorry to say that I had the worst experience at Direct Cremation. Elena is the lady that I talked to and she had no compasion, pacience or sensibility to talk to us. This is a really sad experience that people gpthrough, and she was sometimes rude. I had passed expirences with other cremations, there were extremly nice and had compasion towards us. I hope they do something about and try to have more compassion towards people that are going through this.
Jun 2024
It is never easy going through this process, so I am extremely grateful to Rachel for her kindness in explaining everything to me. She has been so helpful in speeding the process along and handling our case with care.
Dec 2023
At one of the worst times of your life, these guys will manage to make it a lot worse. Their front-person, Rachael, has the sensitivity of a public toilet seat. PLEASE, PLEASE GO SOMEPLACE ELSE.
I am so sorry to say that I had the worst experience at Direct Cremation. Elena is the lady that I talked to and she had no compasion, pacience or sensibility to talk to us. This is a really sad experience that people gpthrough, and she was sometimes rude. I had passed expirences with other cremations, there were extremly nice and had compasion towards us. I hope they do something about and try to have more compassion towards people that are going through this.
It is never easy going through this process, so I am extremely grateful to Rachel for her kindness in explaining everything to me. She has been so helpful in speeding the process along and handling our case with care.
At one of the worst times of your life, these guys will manage to make it a lot worse. Their front-person, Rachael, has the sensitivity of a public toilet seat. PLEASE, PLEASE GO SOMEPLACE ELSE.