Water Heater Installation/Repair in Pasadena

“Alex was very helpful and communicative. He explained what’s was going on and was very pleasant.“

“Very happy with the service. Scheduling was easy through the website and coordinating with the plumber, and the service was great. Emmanuel, was knowledgeable and helped explain what the problem was while offering solutions. The problem got fixed quickly and I’d recommend them for someone looking for plumbing help.“

“Air Comfort Experts ultimately delivered on a difficult, intermittent manufacturer-related HVAC issue, and I appreciate their commitment to resolving it.

ACE installed our rooftop Trane unit back in April, but unfortunately shortly afterward an intermittent problem with the unit began. Because it was inconsistent, it took time to diagnose and couldn’t really be reproduced during visits. Over roughly nine months, their team worked through multiple troubleshooting steps and escalated each step of the way appropriately, ultimately needing to coordinate directly with Trane where they determined the problem to be a manufacturer-related issue with the unit.

A few weeks ago, the unit's blower motor was replaced under warranty, and since then the system has been operating exactly as it should, with immediate fan starts on every call. While follow-up sometimes required persistence, they stood behind their work, completed a challenging rooftop install and repair, and saw the job through to a successful resolution.“

“I'm so glad I found this local company! They were able to come out the same day after I called in a panic since we had no hot water. They replaced an old/dysfunctional water heater with a tankless system the next day. Also noticed some old pipes that were leaking that they repaired. Amazing customer service from the office staff to all of the team- Pierre, Refugio, Pedro and Pedro have all been super nice, trustworthy and do good work. Highly recommend!“

“We called them late, and they showed up in a very timely manner. They quickly solved our problem and were extremely professional. 10/10 would hire again.“

“King Rooter provided amazing service from start to finish! They came out quickly and fixed our toilet plumbing issue super fast. The technician was very professional, knowledgeable, and respectful of our space. He even took the time to show me camera footage of the pipes and drains, explain exactly what was going on, and provide helpful resources and pointers so I wouldn’t get taken advantage of by other plumbing companies because I’m a woman with little knowledge about plumbing.

I truly appreciated his honesty, transparency, and patience. The company was also very clean and thorough throughout the entire process and made sure everything was working perfectly before leaving. On top of that, the pricing was very reasonable for the quality of work provided. I highly recommend King Rooter to anyone looking for reliable, honest, and efficient plumbing services!“

“Hi, this company is the best. They are clean, prompt, courteous and know their business. I highly recommend them.“