About Air Comfort Experts
Air Comfort Experts is a company that has received positive feedback for their professional and knowledgeable service in HVAC installations and maintenance. Customers appreciate their punctuality, willingness to answer questions, and commitment to customer satisfaction without any pressure tactics. The company is recognized for its expertise in heat pumps, particularly in areas like Southern California, where they provide tailored solutions for homes with solar panels. Clients have noted the meticulous workmanship of the installation team, who work diligently to ensure that the systems meet their specific needs. The team is praised for their smart ideas, such as strategically placing outdoor units in the shade for improved efficiency. Communication throughout the process is clear and responsive, contributing to a smooth experience. Additionally, Air Comfort Experts goes above and beyond by assisting customers with rebate applications and identifying further savings after installation. Customers have shared experiences of quick responses and reliable service, with technicians effectively diagnosing and resolving issues promptly. The company has proven to be trustworthy, handling problems swiftly, including fixing a system that leaked water shortly after installation. Overall, Air Comfort Experts is highly recommended for its attention to detail, quality of service, and dedication to customer care, making it a trusted choice for HVAC needs, including heat pump central air systems, solar panels, batteries, and heat pump water heaters.
Air Comfort Experts ultimately delivered on a difficult, intermittent manufacturer-related HVAC issue, and I appreciate their commitment to resolving it.
ACE installed our rooftop Trane unit back in April, but unfortunately shortly afterward an intermittent problem with the unit began. Because it was inconsistent, it took time to diagnose and couldn’t really be reproduced during visits. Over roughly nine months, their team worked through multiple troubleshooting steps and escalated each step of the way appropriately, ultimately needing to coordinate directly with Trane where they determined the problem to be a manufacturer-related issue with the unit.
A...read full review
I bought it brand new HVAC system from Air Comfort Experts. Bulga was very helpful.
I got a heat pump for the first time and it’s really saved money and it’s better for the environment, especially because I have solar panels. I can’t recommend them highly enough. They’ve been very helpful. Also when I needed service on the system. I got the Trane System, which is supposed to be top-of-the-line and so far so good.
ACE previously installed my Daikin FIT system about 2 years ago and I had a great experience with them so I decided to upgrade my gas water heater to a heat pump system before the federal tax system expires at the end of the year. There was a small hiccup with communication but Mark and Bulga ironed out all the details. They were able to work around my schedule and the entire installation took about 1.5 days.
The installers were very courteous and clean up after themselves. Now I have unlimited hot water powered by my solar panels. The new heat pump water heater is much bigger than my older unit but it's well worth it. It also cools my garage from the heat pump...read full review