East County Heating & Air Conditioning

Aug 2023

A bit of background. We had central A/C installed by a different company about 7 years ago. All was fine until during a hot spell, the electrostatic filter was repeatedly clicking (much more than usual) and the A/C seemed to be switching off prematurely. We called 3 A/C companies, and even though my husband is 84 and I am very heat-sensitive, they all gave us a 3 day wait for an urgent appointment.We have used H&S in the past to install a mini-split in our kitchen, and they did a great job, but this episode was a problem with our central air-conditioning. We didn't know whether they would be interested in a bigger system, as this is a family-owned business, and the owner...read full review

Aug 2023

I have used this company for almost 30 years and recommend them to everyone who asks about heating and air conditioning needs. Here is a great example of why. We noticed a small puddle of water in HVAC closet this morning. I called at 11 am. By 3 pm the owner had called me 4 times and texted me 3 times to try to get someone out here today. I was in a meeting and missed the calls. I called and left a message saying sorry i missed you today, assuming that was it for the day. 10 minutes later a technician knocks on my door to take a look. Now that is 5 star service.

Jul 2023

Efficient, quick, cordial, professional, and knowledgeable. Tony came at the hottest time of the year. He quickly found the problem. Fixed it and made recommendations to keep the system efficient. He got the house to quickly cool. They had prefaced the visit, when I called, by asking us to check the filter and change it out to see if that would help. They asked for "symptoms". We appreciated the questions and filter check. Yes, it was filthy! It didn't really change anything, but it helped to remind us to check it.