felix backflow
“This is my experience with Felix.
Judge for yourself if he deserved a rating of 5 or not. Or if deserves a 6 (?)
FIRST OF ALL: When I found his existing Yelp page and saw there was ONLY 5-star reviews, I was suspicious. One time I rented an AirBnb and after the rental was over the scam was "I'll give you a discount for a 5-star review". Was this the case with Felix Backflow? ANSWER: not at all.
SECOND: My purpose in getting my irrigation backflow device tested is that I had ASSUMED that the device doubled as a pressure reducer. By email, when making my appointment, Felix advised that no, backflow only does backflow prevention. Just now he told me in person "there might be a 10% reduction in pressure as it goes through the passages, but it's not designed to reduce pressure".
THIRD: He arrived on time, and on a Saturday afternoon (his preference, I think because he had a nearby appointment earlier anyway). He had previously advised me by email that a backflow test was $65.00 and a rubber kit installation was $230, if repair is needed.
FOURTH: He tested my backflow. He said it functioning normally. He answered my questions about irrigation pressure and gave me some reasonable advice.
FIFTH: I asked him as he picked up his toolbox and work order clipboard, "how can I pay you? Do you take check?" HIS ANSWER: "Oh, no charge. I was in the area anyway. If you want to, just put your experience online... what is that site? I can never remember..." (It was YELP!) He shook my hand and I said I felt like hugging him! (No hug actually took place).
So there you go... THIS WAS UNBELIEVABLE! He made a housecall, tested my backflow, and DID NOT CHARGE me!
Of course he'll probably charge you... and I am not sure why he didn't charge me... but he didn't.
So now I have my opinion of Felix BackfloW Prevention. With NO negative reviews, and all 5-stars, it's well-deserved. Honest, knowledgeble, kind.”
