We approached several companies for quotes and follow-ups to get a heat pump installed in our house. We settled on Gaslight Heating Services initially for their amazing communication. Jenn had endless time to talk about the systems, how they worked and what the options were. Every step was explained. When it came time for the install, they had to workout problems with getting the unit into place. The workers were on the phone with the owner for awhile working out a plan that would move forward. In the end, the system was installed professionally. The ductwork that they put in place looks like it was always in the house. The system works exactly as it should.
Importantly, we were impressed with the professionalism of every employee. The house was left clean and in order after each workshift. They were in constant communication and we never felt out of the loop. They met the estimated price and definitely the expected quality. In an array of many heating companies, this Gaslight stands out.
Because we live in a strata, it is important to say that they did everything they could to make certain that all concerns were addressed.
Thank you for your dedicated work.
About Gaslight Heat Services
Gaslight Heat Services has been serving the Victoria area since 1992, offering expertise in furnaces, heat pumps, tankless water heaters, and fireplaces. They provide a wide range of products from trusted brands like Goodman, Amana, Rheem, Daikin, Rinnai, Majestic, Napoleon, and Heat-N-Glo.
Customers praise Gaslight for their knowledgeable staff, quick response times, and excellent customer service. They appreciate the reasonable rates, good warranties, and routine checkups that ensure their systems are working as expected. Gaslight is known for their speedy and efficient service, as well as their exceptional customer care.
Customers have reported positive experiences with Gaslight's boiler and fireplace maintenance, highlighting the professionalism and promptness of their service. The company has also received praise for their fair pricing and quick scheduling for heat pump installations, with knowledgeable crews who are able to accommodate last-minute changes.
Overall, Gaslight Heat Services is highly recommended for their reliable and customer-focused approach, providing a seamless and professional experience for their clients.
Reviews
It was great to work with this company and especially Jennifer. Our furnace broke and I was not sure what to look for and how to proceed. Jennifer spent lots of time explaining me what would have been best for our house, suggested to get multiple quotes for my piece of mind and sent a person for a quote ASAP knowing we where without heating. I chose them and they were few days later in installing our new furnace. A clean and quick job! And bonus, Jenn also helped me submit my rebate claim to Forted BC! Great experience and really nice people to work with!
Tyler is my hero! Following a recent service my gas fireplace was left with a high pitch whistling sound! Tyler diagnosed and addressed the problem quickly, he even cleaned the fireplace and adjusted the flame. Thank you Tyler!
Photos
Hours
Monday Closed
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- accepts debit cards
- open to all
Location
3382 Tennyson Avenue, Victoria, BC V8Z 3P6
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