About A-1 Drainage Plumbing & Heating Ltd
A-1 Drainage Plumbing & Heating Ltd. is a trusted and professional plumbing company that has earned positive reviews from its customers. The company is known for its prompt service, with customers often able to schedule an appointment the very next day after reaching out. The plumbers are described as friendly, communicative, and considerate, taking the time to explain each step of the process. They are praised for their expertise, with one customer mentioning that the plumber quickly identified and fixed a minor blockage in the common pipes, ensuring the sink drained smoothly. Customers also appreciate their efficiency and willingness to accommodate, even fixing a sewage backup at midnight on a Friday. The staff, including office personnel, are courteous and punctual, making stressful situations easier to handle. Overall, A-1 Drainage Plumbing & Heating Ltd. is a highly recommended service provider that treats customers' homes with care and respect.
Bernard and his associate, I think his name was Pierre, were incredibly thorough, funny, warm, and extremely knowledgeable on what they do. They helped cleared my clogged drain, and also looked around the piping infrastructure to see what future improvements needed to be done and gave us a follow up plan. They were very meticulous and kept their working area very clean, and their knowledge and experience gave us a lot of reassurance and peace of mind. They fixed the problem within an hour. I highly recommend Bernard, he is one of the best plumbers that I have ever seen.
A-1 plumbing is absolutely excellent. We have used them quite a few times at our character home over the years and I am continually impressed by their service, knowledge, professionalism, and work ethic. The main receptionist (Trinh) is so friendly and knowledgeable and always incredibly helpful in navigating my initial requests/plumbing issues. All the plumbers and their assistants have always been so kind and work very hard; they always take the time to answer my questions and have been nothing but respectful and gracious with their time to explain to me any issues, insights, or updates as to the work they’re providing. Their prices are always fair. I highly recommend...read full review
A friend recommended A1 when my storm drains started backing up. I was impressed by their quick response. Michael, their on-site lead, arrived with a van full of tools and used a scope and detector to locate a sump in the front yard that had been hidden under landscaping and a potted pine tree.
The team checked in at each step, carefully cleared the area with minimal impact to the garden, and climbed into the sump to clear the blockage. Their can-do attitude and customer focus were top-notch. I can see why they were recommended - A1 will be the first company I call for future plumbing needs.