About Coutts heating and cooling
Reviews for Coutts heating and cooling
Write a reviewHours
Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Coutts Heating and Cooling is a highly regarded HVAC company known for its honesty, professionalism, and commitment to customer satisfaction. Customers appreciate the knowledgeable staff who provide clear explanations of their options without pushing unnecessary upgrades. The team, including Zach, Kyle, and Steve, is praised for their punctuality, friendliness, and respect for customers' homes during installation. Many reviews highlight exceptional service, such as quick responses to emergencies, where technicians arrive promptly to assess and resolve issues, even providing temporary heating solutions when needed. Clients also commend the quality of workmanship, noting that installations are completed efficiently and with attention to detail, leaving homes clean and tidy. The company offers valuable advice on maintaining HVAC systems and emphasizes the importance of timely replacements, especially for older units. With a focus on ethical practices and genuine care for customers, Coutts Heating and Cooling has earned a reputation as a trustworthy option for heating and air conditioning services. Many customers express their gratitude, recommending the company wholeheartedly to anyone in need of HVAC service or replacement. Overall, Coutts Heating and Cooling stands out for its outstanding customer service and reliable solutions, making it a top choice in the area.
We have to give a huge shoutout to Coutts Heating Cooling.
From the very beginning, they were honest, knowledgeable, and never tried to upsell us on equipment we didn’t need. They took the time to answer every question, explained the pros and cons of our options, and helped us choose the system that made the most sense for our home and budget.
Installation day exceeded every expectation. Zach and Kyle were absolutely fantastic! They arrived on time, were friendly, professional, and incredibly respectful of our home. Their workmanship was top-notch, they worked efficiently, answered any questions we had, and cleaned everything up so well that you would...read full review
After the great price and excellent service I received I think people should know. I texted Zach at 5:00 p.m. the evening my furnace quit working. Zach was on my porch 8:00 a.m. the next morning. Our furnace was 31 years old We made the decision to replace it instead of trying to fixing it. Zach went back to the shop pick me up space heaters dropped them at our house so we would have heat that night. The next morning they were on my front porch with a new furnace. 3 hours later they were back out the door everything was good and installed. Thank you very much for your help with this problem and the great job.
I’d like to quote what Steve said to me today: “our customers are not just numbers to us we really do care about them”!
That sums it up because Steve and Kyle took very good care of us. They installed the new air conditioner today after the old one finally Died after 20 years of taking care of cooling our house.
I’d like to mention that Saturday in 2025 it looks like air conditioners are gonna go up at least 30% if not more. On top of that with the complexity of the control panels having to monitor a slightly flammable refrigerant as a 40 year veteran of electronics and computers I would imagine that is not going to be a low cost repair when things...read full review