Home Health Care near Sun Prairie

“During our initial visit, Dr. Taylor Lata took her time getting to know me, my medical history, and any current needs. Her patience, kindness, and thoughtfulness were incredibly appreciated. The rest of the staff, including the front desk, nurses, and lab technicians were all kind and helpful. I highly recommend this facility and Dr. Lata specifically!“

“Home Instead was there when we needed them absolutely 100%. We needed respite from our family 24/7 care and they provided our beautiful and home Care person that was absolutely beautiful and kind to our mom. We would recommend them 100% for anyone looking for respite care for a loved one that needs a break or long-term care for someone that wants to remain it and then their home.“

“They were flexible with scheduling. Great staff in general. I would work for them again.“

“My review before my interaction Nikko would be a two stars at the very most. My experience with Apria had been miserable say the least. Between long calls, repetitive questions, and the feeling of being stuck in a loop. I was about to call it quits. I talked to costumer service multiple times and the Monona branch twice. The customer service calls were the stem for most of the frustration. But when I was finally transferred over to Monona for the first time, I was met by someone that very dismissive and really did nothing besides add to my distress and frustration. I will not mention a name but I’m disappointed and their service doesn’t hold a candle to Nikko’s. So back to customer service I went. Which luckily lead me to Nikko. I explained my situation and frustration, he told me “forget about everything before this conversation I'm going to get you taken care of.” Within 5 minutes he fixed my problem that I was previously told not possible at the same facility. Taking and few minutes and actually caring about his clients and job Nikko was able to find a solution. I want thank Nikko again and hope he gets the recognition he deserves from upper management .“