About Kaiser Permanente Tacoma Hear Center and Eye Care
Kaiser Permanente Tacoma Hearing Center and Eye Care provides exceptional care and services. The ophthalmic technician and optometrist are professional, friendly, patient, and helpful. The organization emphasizes patients' health, with a seamless process for care. The care received is top-notch, with easy access to services online, by phone, and in person. Doctors, specialists, labs, and billing are all within one organization, making it convenient to get the care needed. The communication network is excellent, and patients feel respected and listened to. The office environment is clean and appealing, with efficient service and a helpful front desk staff. Dr. Gunn is praised for being pleasant and knowledgeable, while Dr. Micheletti is noted for her thoroughness and professionalism. Patients appreciate the impressive level of care and organization, with no delays for appointments and efficient follow-up after procedures like cataract surgery.
Kind professional staff at this location. However disappointing that Olympia area hearing aid repair services have been discontinued and no accommodation to Olympia patients traveling this additional milage. Why can't repair & clinical testing be scheduled for same day? Or, better yet, restore full hearing aid services to Olympia community.
Dr. Ross explained my situation to me and took the time to so I could ask questions. He is a kind person who has an outstanding understanding of his field. I felt that he knew what he was doing and took the time to understand what my needs were and how best to help me.
I really like the convenient location of this clinic and the fact that it small, just dealing with eyes and ears. I am annoyed that my co-pay went up and I had to get an injection in my eyeball, but it's still a great clinic.