About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a trusted and professional plumbing service that offers prompt and efficient solutions for various plumbing problems. Their experienced technicians can fix issues such as drain cleaning, sewer line repairs, water heaters, and faucet replacements. Customers have praised their quick response, especially during emergencies like floods or leaks, with technicians arriving within hours and working thoroughly to fix the problems. The staff are known for being polite, friendly, and going above and beyond to help customers during tough times. For example, one technician spent hours in a basement, clearing a mainline and leaving the bathroom floor sparkling clean. While some have noted that prices may be higher than expected, the technicians remain courteous and professional. The company also offers emergency services 24 hours a day, making Roto-Rooter a trusted choice for plumbing needs in Spokane Valley. Additionally, if a problem cannot be fixed immediately, the owner or manager often contacts customers to offer estimates for repairs, showing a commitment to customer satisfaction.
My mom had a sprinkler pipe leakage outside of her house, which leaked into the Basement. Roto Rooter was professional and timely in responding to our call. Ethan came to our house, and he was pleasant, professional, and patient as we problem solved through what was causing the leakage and finding the culprit of the actual leak. It was a real pleasure to work with Ethan this afternoon, and he was very understanding of our financial situation, and took time to explain the steps of what he would be doing. He was also awesome! I would highly recommend Roto Rooter!
They were very quick to respond and very efficient at fixing the issue. However, $416 for 22 minutes of their time without even having to get dirty is a little unreasonable. I would probably call someone else in the future or do it myself now that I know how easy it is.
Kolby was the man! He showed up timely, very professional, highly recommended!