About Jones Underground LLC
Jones Underground LLC is a professional plumbing service based in Olympia, WA, known for its commitment to quality and customer satisfaction. The team, led by owner Justin Jones, is praised for delivering affordable prices and ensuring a job is done right the first time. Customers highlight the excellent service provided, especially in challenging situations like drain blockages, leaks, and sewer replacements. Justin and his crew are courteous, professional, and communicate clearly from start to finish, making sure clients understand what is being done. The company responded quickly to emergencies, such as underground water leaks on a Friday night, and was willing to step in when other companies refused or offered costly alternatives. Their work on projects like replacing the outside water main is efficient, clean, and often less expensive than larger firms. Even when unable to fix a leak directly, the team offers valuable insights and documentation to help resolve plumbing issues. They have the right equipment for underground work, including boring under concrete driveways to avoid digging, and use top-of-the-line fittings. The team is known for their honesty, friendliness, and top-tier service, with many clients noting how Justin finds solutions quickly and efficiently. Whether fixing leaks or replacing water lines, Jones Underground LLC is highly recommended for reliable, skilled, and honest plumbing services.
Jones Underground repaired a leak in my underground water line in the middle of my front yard. I am extremely pleased with the repair. They were a pleasure to deal with. Justin came in and very competently repaired my water line. He was friendly and professional. I highly recommend Jones Underground.
Jones Underground, which is licensed, bonded, and insured per WAL&I's website, installed new top-notch pipe and fittings for us about 1 mo. ago after we discovered a small leak in our 42 yr. old main water line that runs 100 ft. from the meter, under a small garden bed with Douglas fir roots, a gravel area, a cement DW, and then the lawn to the house.
Justin, his wife Malia who is office mgr. and responds quickly to inquiries, and his asst. Marty were outstanding. Justin is a top notch professional: great integrity, very knowledgeable and informative, and a skilled and careful worker. He thoroughly analyzed the situation, arranged for detection of underground...read full review
I had a very significant water leak on my property. Justin found the leak although it was nt easy to find, and repaired it. All rocks and dirt were put back in place. He was very professional and I would definitely recommend Jones Underground.