Flooring in Mill Creek

“We got in touch with Igor and Katrina from Extreme Hardwood Flooring to redo the entire flooring of our 3000+ sqft house with the recommendation of our neighbor l. I do not overstate when I say that they are one of the most professional and skillful craftsmen I have ever worked with on any project. Igor’s team did multiple onsite measurement and project scoping visits several months prior to the start day and provided a detailed cost breakdown and a day-to-day schedule over the span of 1 month. Igor is excellent at communicating with us throughout every step and helped us with excellent recommendation on flooring color, baseboard choices and stair fitting. We couldn’t be happier when we came back home to the beautifully done hardwood flooring. I would definitely work with Igor’s team on future projects and I would recommend anyone that needs flooring done to do the same.“

“We hired GHF to do a pretty tough job in a short period of time and they were amazing. The floors from a previous owner were severely damaged, and Val and his crew worked overtime to make them like new. We are incredibly happy with their work and the entire process. Val treated us like family. He was communicative the whole time and was very patient in explaining every step of the process. The passion that Val and his team have for what they do is admirable. Val also took extra steps in informing us how to care for the floor after the work was done. He was upfront, honest, and very easy to work with. We have only been in the house for about a week and we have had such good feedback from everyone who has seen the floors. Most importantly, our floors are beautiful and we truly now feel like it is home. Thank you Val and team!Services: Repair flooring“

“My family suffered a severe attic fire early in the year. I was unfamiliar with home insurance claims and was told to find my own contractor by my carrier. I pored over several companies and hundreds of reviews before giving All New Again a call. I was pleasantly surprised to get a call back from the CEO himself, Jon, who told me he personally manages all fire projects due to their complexity, and he would be happy to help restore my home.Insurance and contractors all agreed the house would be a gut to studs - a daunting and expensive project that would take around 12 months.We chose All New Again for structural fire and smoke remediation but not for contents cleaning or pack out. At the time of my loss, ANA did not offer their own storage facility and I didn't want to have to source my own storage company while dealing with everything else. That was a mistake. My contents contractor caused headaches and I imagine using ANA for contents as well would've made things smoother in the end.Unfortunately, we ran into trouble with my insurance carrier not wanting to pay the bill for hazardous remediation work. Thankfully ANA provides impeccable documentation with each invoice during remediation, making it very hard for the carrier to actually dispute on any factual grounds. It took longer than we wanted, but I was able to eventually get approval for what I needed to rebuild.If there has one thing that has stood out working with Jon Baer these past several months, it's communication. He is the most effective, thorough, and transparent communicator of any contractor I've ever worked with. A fire loss is scary. Dealing with insurance can be overwhelming. Dealing with a general contractor can be intimidating. Jon has been there to help the whole way to soothe my doubts, and answer any stupid questions I have. If I have concerns or questions about the work he addresses them immediately, and if follow-up with a subcontractor is necessary, he will do so and get back to me in a timely fashion. If I ask him a question he doesn't know the answer to, he finds out and gets back to me. I've been insecure about minor things and asked him to check on them, and he re-confirms details for me without complaint. Their tagline "Start as strangers, finish as friends" isn't for nothing!On the rebuild side of the project, he built up an excellent understanding of the pre-loss condition of my home - materials, finishes, almost every detail - and provided a fixed price bid to rebuild with like kind and quality construction and materials. I was anxious early on about insurance coverage as costs started to add up, but Jon assured me from the beginning that All New Again could take care of me within my available limits - and he stuck to his word.As rebuild began and we started locking down specific choices and materials, Jon was very patient with navigating my stupid questions about "what are my options for new windows, anyway?", or "what are the different types of exterior paints?". As questions have arisen about upgrades and what defines "like kind and quality" for my previous construction, he's dealt with me fairly and honestly and his costs for upgrades have been reasonable.We're in the middle of MEP rough-in now and continuing to navigate the process together. I look forward to continuing to rebuild my home and will update this review once we're done, but so far, working together for several months, there's not much to complain about.“