All New Again is a highly recommended contractor specializing in fire and water remediation as well as reconstruction services. After experiencing a severe attic fire, one family chose All New Again for their project and praised the company's CEO, Jon, for his exceptional communication and management skills throughout the complex process. Jon personally oversees fire projects, ensuring thorough support and transparency for clients. The family appreciated his responsiveness to their concerns and questions, creating a comforting experience during a challenging time.
The company's dedication to quality is evident in both their remediation and reconstruction work. Clients have noted the expertise of the teams, who handle each project with care. One customer highlighted the thoughtful approach to water remediation, where the team was careful about what needed to be removed, minimizing disruption. On the reconstruction side, the work was commended for restoring the home beautifully, even matching specialty finishes.
All New Again also excels in assisting clients with the insurance claim process. Their meticulous documentation and communication make it easier for clients to navigate the often overwhelming insurance landscape. This level of service has impressed clients, making All New Again their go-to for future projects and challenges.
Recent reviews show the company's prompt response, professionalism, and expertise in handling water damage and mold issues. Customers mention their team’s respectful attitude, attention to detail, and the use of state-of-the-art equipment to remove water and identify mold, ensuring safe and clean homes. Their outstanding customer service, led by the CEO, makes stressful situations much easier. Clients also appreciate how the team cares for belongings, keeps work areas spotless, and explains each step clearly. The detailed photo documentation provided helps streamline insurance claims, saving time and reducing stress.
One reviewer shared that Johnny Harris and the team carefully protected their property, answered all questions promptly, and performed thorough work. The team’s dedication turned a stressful experience into a manageable process. Another client praised Johnny for thorough inspections and detailed documentation, which facilitated a smooth insurance process. They also highlighted the team’s professionalism, punctuality, and careful job site protection during patio repairs, especially when disassembling heavy stairs.
Overall, All New Again is recognized for its experienced staff, exceptional communication, and commitment to quality, making it a trusted choice for homeowners needing remediation and reconstruction services.
