About National Optical
Reviews for National Optical
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 6PM
Sunday: Closed
National Optical is a welcoming and helpful eye care business known for its excellent customer service. Many customers appreciate the staff's kindness and willingness to assist, especially in urgent situations. One customer shared that their glasses broke, and despite not having insurance, National Optical provided a good deal and quick same-day service. The office is clean and organized, with glasses sorted by gender and a special section for kids. Patients have found the eye doctor to be pleasant, professional, and thorough. Although some mentioned limited frame choices, the staff is skilled at working on them to ensure a perfect fit. Overall, National Optical receives high marks for its attentive staff, affordable services, and quick appointments, making it a reliable option for eye care needs in Roanoke, VA.
I had an eye exam here and looked for frames. The optometrist was knowledgeable and helped me find the correct prescription for my glasses and contacts. The woman at the front desk was very kind and helped break down how to best utilize my insurance for glasses or contacts. I also appreciated the glasses frames team helping me understand my options on many different frames. I’ll be back for my next eye exam!
My glasses broke and no other store would help me without paying about 800 on a new eye exam, lens and frames since I had no insurance. this store set me up with a good deal and helped me a lot without even asking for insurance. Much appreciated I will always come back to them. Only took them a hr and same day pick up especially on a Saturday and is affordable. I'm sure I'm due for another eye exam it's been about 8-10 years but that be another day. I CAN SEE 😅 thank you. You're much appreciated!
Everybody there was very helpful, kind and professional. Definitely recommend.