Aug 2026
Great people! Great service!
About National Optical
National Optical is a welcoming and helpful eye care business known for its excellent customer service. Many customers appreciate the staff's kindness and willingness to assist, especially in urgent situations. One customer shared that their glasses broke, and despite not having insurance, National Optical provided a good deal and quick same-day service. The office is clean and organized, with glasses sorted by gender and a special section for kids. Patients have found the eye doctor to be pleasant, professional, and thorough. Although some mentioned limited frame choices, the staff is skilled at working on them to ensure a perfect fit. Overall, National Optical receives high marks for its attentive staff, affordable services, and quick appointments, making it a reliable option for eye care needs in Roanoke, VA.
Reviews
Jun 2026
The folks working the front eye glasses area here are GEMS. I am always able to take my time and try on any glasses I like, which is wonderful for a daily glasses wearer. They also talk me through all my lens options based on my insurance (including what’s best for when I need contact lenses). Once the glasses were ready, they made sure they fit to my liking before I left.
I highly recommend this business for the kind customer service, variety of frames, the professional knowledge of pricing options with insurance, and ability to fit glasses.
May 2026
I had an eye exam here and looked for frames. The optometrist was knowledgeable and helped me find the correct prescription for my glasses and contacts. The woman at the front desk was very kind and helped break down how to best utilize my insurance for glasses or contacts. I also appreciated the glasses frames team helping me understand my options on many different frames. I’ll be back for my next eye exam!
Photos
Hours
Monday 9AM - 6PM
Tuesday 9AM - 6PM
Wednesday 9AM - 6PM
Thursday 9AM - 6PM
Friday 9AM - 6PM
Saturday 9AM - 6PM
Sunday Closed
Location
1507 Hershberger Road Northwest, Roanoke, VA 24012
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