About The Floor Store
The Floor Store is a locally owned and operated retail location that offers a wide selection of flooring options south of the James. Known for its unmatched inventory, the store provides quality products at excellent prices. The experienced staff, including knowledgeable salespeople, are dedicated to making the flooring selection process easy and efficient. They prioritize customer service, answering questions promptly and ensuring a positive experience. Many customers, including realtors, highly recommend The Floor Store for its outstanding service and expertise in flooring needs. Reviews highlight excellent service and satisfaction with the selection and cost of projects. Customers appreciate the great communication and helpfulness of staff, making the installation process smooth. The store has built a strong reputation for professionalism and quality.
We had a great experience with the floor store! From our in home measuring/estimate, to picking out carpet in store, to install, the process was really smooth and professional. I’d like to give a shout out to Victor with the install team. He was kind and flexible with multiple people at our house and working around painters/movers. Thank you!
I'm a little late, since I have had so much going on. I went into the Floor Store for what I thought was going to be a simple kitchen floor upgrade. That is when I met Walter, who was super friendly and professional from the very start. Well what is supposed to be a simple kitche floor upgrade, turned out to be an entire 1st floor flooring replacement thanks to a faulty dishwasher that flooded the first floor. Walter worked with me everystep of the way with kindness, understanding and professionalism. Unfortunately I had to go into the store to make changes quite often, and everytime no matter how many changes I made he helped with a smile, laughter, and professionalism....read full review
Great service, very reasonable prices. Highly recommend.