Damage Restoration in Richmond

“Had a fantastic experience with Omega. I think I found them on a FB group when we realized we thought we found mold on the wall in our home. I reached out and they got back to me quickly and could see me the same week. For reference I called another company and they couldn’t come out for two + weeks. As someone who has never dealt with mold before I didn’t want this lingering!! It was scary! Glenn came out and was super helpful and professional. Very understanding of our situation and insurance probably not helping. His team, I believed Skyler was on site for the remediation and they were so kind and polite. We found the source of the mold which wasn’t what we thought it was and it was done quickly and efficiently. Everything from start to finish was a pleasant experience and I’d highly recommend their team!“

“Worked with Elwood and Rick after our home had some fairly extensive water damage. They were great to work with. They were on-site for the insurance adjusters walk though and ensured all damage was accounted for in the estimate. They have outstanding subs that they work with that made the process smoother. I even had them take on several side projects while they were tackling the major work. Highly recommend!“

“They were extremely helpful! They promptly addressed all of our inquiries and accommodated to our needs. They came by to provide a quote on the same day and scheduled a visit to commence the solution the following day. Their expertise and understanding were evident, and I highly recommend their services! The pricing is unbeatable!“

“OCC Group as general contractors are a great group. Our 1922 home was completely incomplete. Not a single room was finished - every room needed something done and not just paint and floor refinishing. Radiators needed new pipes, chimneys needed flashing, gas needed to be routed to the kitchen again. We had every light fixture done (original fixtures were moved to new rooms after re-wiring, new fixtures were installed where no original existed). New handrails (stair rails) had to be installed on the front and back porch stairs. And it was all done without constant back and forth and without our "supervision." Our vision of what our home would look like was made a reality by OCC. We can't thank them enough. Were there surprises? A few, but each and every time we were consulted and given our options or choices. There was never any pressure to do one thing over another. We made informed decisions (and I'm sure I asked enough questions!).“

“Called CHIMNEY SAVER & spoke with GARRETT. GARRETT was very knowledgeable about wood stoves. GARRETT spend 15 minutes on the phone with me and took time to explain things to look for when purchasing a wood stove“

“Update: My project is complete. After the demolition of everything my homeowners insurance tried to cheat me on the money necessary to repair the damages in the 2 bathrooms. Jason was instrumental in educating me of my rights. I read my homeowners insurance policy and demanded an appraisal. By the way, he even referred me to an appraiser.Several months later, the 2 appraisers came up with a settlement that was more than we originally asked for but it included ADLS since residing there was impossible during the work. It just so happened that my mother was getting ready for surgery so we started when she went in knowing she'd been out for about a month allowing me to get extra smaller things done. This may sound horrible, but it's not.. I have a security camera and I use it to spy on my teenager when he's home (playstation), but I got a few laughs watching the guys. They moved like lightning, but my most FAVORITE was watching one guy put the door on my bathroom closet. He had this look on his face that something wasn't right. Of course it had been messed up for years, but he fixed it. Whomever replaced the kitchen floor cut out a section so the door would stay shut FINALLY! It was an old fashioned track door that was broken. Those are the touches that bring a customer back.Services: Remodelling“

“The serve pro professionals are very good and they respond in a Timely manner and make sure that all of the requests are fulfilled“

“have used their services for flooring twice.. about to do a third time...very professional, polite, agreeable crew.and fast... reasonable rates.“

“This team was THOROUGH! They clearly described and executed the plan of action and even found the source of the issue when the other contractor fell short! Very respectable, very honest, very professional! THANK YOU?“

“Most who have lived in communal settings have experienced the cantankerous neighbor who is impossible to please. That person wrote the negative review about my project. This was a substantial condo remodel that included removing walls, moving walls, rerouting plumbing, and reconfiguring existing space. As with any major renovation, of course there was loudness, debris, and necessary clean up. All of this was handled respectfully, in a timely manner, and professionally. In a complex of multiple buildings with nearly 100 units, one person took issue and wrote a negative review. I am ecstatic about the results of the remodel and recommend this group without hesitation. HF Bulifant will do right by you.“

“Great customer service & professionalism from our service tech Chris. They got to us quickly in our time of need and completed the job efficiently.“

“Working with Rainbow Restoration and Garrett has been smooth and seamless. From replacing a leaking spigot to inspecting water damage, they call you and schedule you quickly!

Back in March, 2025 they replaced an outside leaking spigot that I had ignored for a few years. They gave me a a great price and fixed it within a week! There was a little water left in my crawlspace from the work but I was able to clean it up easily.

My experience with them has been great so far! I will be working with them on some water damage in my kitchen from outside and will update this review once all of the work is complete.“

“I had a really good experience working with Russ, my project manager, and Paige, the office when having major repairs done to my kitchen. I was referred to Walker and Frick through my insurance company and am I glad they did! The subcontractors were extremely skilled and professional and got my hardwood flooring, granite counter tops, and drywall repaired and painted as quickly as possible. Communication was great throughout the entire process and I really felt confident working with these guys. Highly recommended.“

“Joseph and Shawn were so professional and nice!!! Both of them did an excellent job each time they came to our house.“