Best Heating & Air Conditioning / HVAC In Kilmarnock

“I wanted to take a moment to thank you and your team for the excellent service you’ve consistently provided. Today, Calvin Phelps from Gilman Heating, Cooling, and Plumbing came by after my hot water heater failed... only 10 years after installation, which Gilman originally handled. I shared my frustration with Calvin regarding the plastic shutoff valve that was installed previously by Gilman. Unfortunately, when I needed it most, in an emergency, it couldn’t be used. This was the only emergency I’ve had, and it left me questioning the purpose of having that valve if it wasn’t reliable when needed. UGH... That said, Gilman’s service and technicians have always been outstanding, and I truly appreciate the quick response and professionalism. I only wish there had been more consideration given to the quality of that component during the last installation, as it could have prevented a lot of stress and damage this time. I understand these things happen, and I’m grateful that your team is scheduled to come out Thursday to resolve this current issue, but an additional break would have been nice. Please know that despite this concern, I remain very appreciative of the help and responsiveness your team has shown then and now. Thank you for your continued commitment to great service.“

“Showed up a little late but more than made up for the delay. Listened well and got our split back on line in less than an hour! Reasonable cost and fast work.“

“We use Veney’s for our regular inspections, and had issues with the old unit. They walked us through repair and replacement options, never pressured us, and we went with the replacement. They came out on time, replaced the old unit and even installed the nest thermostat we had purchased. They were thoughtful about floors, carpets, and ensuring that they didn’t mess up anything when carrying the old air handler out. In short, they were very professional and did a great job, and explained what they were doing. Highly recommend!“